The food is good but the asian cashier is realy bad service.
I had to say, its something about the cook here. The food is undefeated, better tha. Any other american deli I have visited. To the point, I just gotta give 5 stars. The one around the corner is horrible ! No one cooks shrimp fried rice better than this cook at this American Deli. Good job.
Okay the management really needs to retrain their employees on their customer service. Especially the female of Asian decent. I’m going to stop going there on Friday evenings for the simple fact I know she’s working and twice I had unpleasant encounters with her. Yesterday she was showing another employee how to work the TVs and she continued to point in the dining area where myself and other employees waited. When I went to get my fries that I sent back because there was a long hair wrapped up in them (no refund given). I told her “as someone who has over ten years of customer service, I wanna give you some advice… use your hand instead of pointing your finger. Especially with an area filled with people.” Her response was do you need ketchup? This was my second encounter with her.My first encounter was a few weeks ago I placed a phone order and was told it would be ready in ten mins.. I get up there around 20 minutes later and my order isn’t ready nor was it in the system. I told them they need a better system working if ppl call in an order and it’s not even entered so it’s not ready. She didn’t apologize and said well it wasn’t either of them… little girl ?? Definitely going to call and talk to a manager this week. I don’t mind spending my money but I want to be a valued customer
I dont go to any other American Deli in my area. Never had a bad experience and the food is ALWAYS good!
This was once my favorite place to get wings. Not anymore. The new staff there is rude and the food isnt good. Never eating here again
I will never eat here again. This place is nasty. Put ice out there like that in a middle of a COVID pandemic.
Nasty!! There was an egg shell in my rice. ???
The fries were good. The wings were so so. I should've ordered from wingstop.
I really really love this place. We always go get our lunch here and everyone is doing a phenomenal job.
I only gave them a 2 star because you can not place. A pickup to go order online. Only thur doordash... Why when I am going to pay inadvance? This is 2021 get with the program.