Beware the worst customer service I have ever had. We spend over $30 for breakfast sandwiches I asked for unsweetened tea with Splenda she never said they didn’t have any Splenda. When I got my food and tea I asked about the Splenda she said they only had sweet and low then told us we had to go back through the drive-through which was back up already. She never offered to get it and bring it to us. Food is nasty and covered in grease. These reviews needs to give everyone the option of giving what we really want to give a -2* . So I when across the street to get me a good unsweetened tea. The service is very good at the McDonald’s across the street which I had just got my food from there. Only reason we went to the Krystal was because where we live they don’t have a Krystal and my husband loves the Krystal burgers. But not at this one I don’t think he even ate his burgers that we had to wait for. After all the wait for the burgers they wasn’t even cooked all the way. How can you make someone wait almost 20 minutes for Krystal burgers and not get them cooked all the way. My daughter said they couldn’t eat there’s either. So I guess I’m going to change my -2* to -10* please don’t waste your money on this place. Nasty food and very very unfriendly service.
It all started at the speaker box. 1st I was rushed to have my order taken. After it was bought to the young lady attention she completely stop responding to me..Got to window i asked do they take apple pay she rolled her eyes and said what then before I finished the question she replied yeah yeah over me. As she is fixing my drink i saw with my own eyes her press diet coke, so when i got the drink i tasted it and as i saw it was. When i told her she replied and said o something worth your tastebuds because our coke good( while snatching the cup back) at this time her manager in a red coat comes to window taste coke and waves her hand like close the window.. i am a general manager of fast food and i have never given nor had such a rude disrespectful service ever.. very bad attitude
Everything was good except the place had strange smell and the trash can was sitting directly in front of the door for awhile it was there when we got there
Very low staff took an hour and 30 minutes just to receive two orders of Krystal burgers
The food was good but the service was painfully slow and staff a little rude. Bathrooms were filthy.
Did the drive thru. Was quick and easy. Our order was right, so thats a plus!
Everyone needs a Quinn! She was the sweetest and most helpful person anyone has ever been to me, at Krystal's in Tifton, GA! If she isn't the manager, she sure needs to be!! Her kindness made my day!!!
The lady that took our order was extremely friendly and helpful, wish I knew her name to give her proper recognition.
Great food, quick service and the employees were very sweet to me.
Had a little wait time. But food was fresh and staff was friendly.