This is Hands down one of the best Marcos establishment around town. I frequent it a few times a month. It’s always hot, fresh, promised on time and not just thrown together. The owners and their staff are kind and very quick to greet you. Let’s support our local business owners and show them we value their willingness to serve. Neil we really appreciate you guys. Thank you .
Very disappointed in my experience tonight. I've been ordering pizza here for 10 years now, and these people know my face, with rhat being said tonight they made my pizzas wrong, and upon calling and returning with receipt, they would only let me leave with my wife's and kids (4)re order pizzas after paying because I did not bring the pizzas after instructing on phone to bring receipt. Really bad business. Neil would have done the right thing. Keep him up front dealing with customers.
Pizza is always hot and good. We love the crust toppers
UNBELIEVABLY BAD Customer Service!!!!!! Terrible pizza!Let me start by saying I worked in restaurants for years. Mistakes happen every restaurant and are very easy to fix. Pizza is normally decent from here. A week ago the pizza i ordered was awful. It literally had no sauce and was smothered in onions. It was late when i ordered it and they closed so i couldn't call that night. I wasnt mad but i wanted a refund for the sauceless pizza. I wa I called the next morning and they got my number and said the manager would call me back. I waited til the day after to call again bc I was waiting for them to call me. When I called the guy said he didnt have a manager and it had been three days so there was nothing he could do. Shocked by the terrible customer service I called the next day. Same thing. I didnt understand the guys english but I think he said they'd call me. Nothing. I called the next day and a guy it had been too many days and it was my fault bc i shouldve called sooner. I asked for his supervisor who surprisingly made an appearance and he yelled at me saying he wanted the pizza from a week ago back. I tried explaining the Situation bc at that point it wasbt about the pizza it was about the appalling customer service. Again, yelling he said i will give you a refund but dont ever order from here again. Definitely wont be a problem. In 20 years of working in restaurants ive never seen anything as disrespectful and rude as that. If your pizza doesnt have sauce dont bother trying to get someone to fix it. Even tho you ordered sauce its your fault there is none.
I was picking up an order that was marked as ready for pickup, but when I got there I waited almost 10 minutes
Decent all the way around.
Staff was nice, place was clean. Quality is consistent with other locations.
This family business is on point! The mom is a Sweet heart! Fresh food and excellent customer service ?
This is the worst pizza I've ever had. The big ones are big and the little ones are small. And it's not very good.
I ordered the new Philly Cheese PizzaDo Note Order this pizza. This pizza taste like cardboard. I could not taste any meat and it had hardly any cheese. It was not real warm when I received. I am a regular customer and I always tip the driver. I called the store and told them the pizza was not right and the "manager" was not trying to please a good customer I told him I didn't like the pizza and asked for another pizza. He said it was a new pizza and they are trying to get it together. I said I order from your store all the time and could he send me a sausage and pepperoni pizza in exchange.After being on hold for a while some came to the phone and said they will make me the same pizza again but I have to bring the pizza into the store.I said that was unacceptable. I have A Dominos Pizza and a Pizza hut in my area. Managers need to train their employees how to take care of a good customer. Can you believe the Marcos WAS my favorite pizza