There's no sign mentioning that the location is closed. We saw the staff inside rather than letting us know their clothes they refused to look at us and continued to sit down at the table then when approaching the they get up and start to sweeping and clean. Then when leaving sat back down at the table.. would of appreciated them let us know they were closed..
The night cook at this location NEEDS TO PRACTICE FOOD SAFETY PROTOCOLS!!!! HE HAS A BAD HABIT OF TOUCHING RAW MEATS AND NOT CHANGING HIS GLOVES!!! CONTAMINATING EVERYTHING HE TOUCHES THERE AFTER! THIS IS NOT OK! PLEASE PAY ATTENTION AND REQUEST THAT YOUR FOOD IS NOT TOUCHED WITH GLOVES THAT HAVE TOUCHED ANY RAW FOOD MATERIALS AND/OR MEAT! THIS CAN LEAD TO FOOD BORN ILLNESS AND MANY OTHER HEALTH ISSUES! TOTALLY UNPROFESSIONAL.
Workers just sitting around on the phone let my drink go empty. Never came back to table to check on us. Rude and lazy!
I gave a 2 because of the staff that is there at night .. the young lady definitely need to go her customer service is awful the cook definitely deserves a raise or be promoted he helps in defusing situations by getting the food done and his customer service to ppl .. as the young girl decides if she want to speak or not .. I’m very disappointed because she made me pay $26 for a tbone and eggs breakfast .. she charged me a whole dinner .. instead of correcting it she brush it off and went about her night to continue who ever she be in the phone with n scrolling on the phone .. bad business. I’m keep going because they 5 mins from me but That little girl needs some Home training or Customer service training ..
Always good food fast… but too damn cold which is why 4 stars.
Food was cold. Took forever to get my 2nd cup of coffee
Went there on Sunday afternoon ( October 7 ) try to order my lunch ( mask on ), the young Ebony lady told me to place an order at the cashier, I went there and stand at the front of the cashier, there are 6 of them walked back and forth and none of them even look at me, I was waiting patiently for more than 30 minutes, and none of them ask me for what I want, so I asked them can I place an order please, and the same young Ebony lady told me WE ARE STOP SERVING. I asked her why didn't you tell me ? she said I thought they took your order. I could not believe the way they treated me ( I'm Asian BTW ) To all Asian people please spend your moneys somewhere else because they don't need us and we're not welcome there.
Good hot grilled food. Friendly and kind service
I'm writing this review after my 2nd trip back from this location trying to get my order corrected. I ordered an omelette well done, got it home, cut it open, and the egg whites are dripping off. I took my order back, handed it to them and said "hey I can't eat eggs that have the texture of runny snot, I need to get this remade." And left them my to go box. 25 minutes later, I go in and they hand me my new omelette and the 40 minute old, cold hashbrowns that were on my first plate. I take the new omelette home, perform the autopsy, and it still looks like someone blew their nose into my omelette. I'm typing this as I'm frying that omelette myself because I highly doubt the cook will suddenly be reborn anew, a man that understands fine cuisine, and has the aptitude to produce a proper, well done, old fashioned ham and cheese omelette upon my 3rd request. The cook that works the night shift here is great, but I literally can't get a proper order before 8pm. Is there some sort of sacrificial ritual that needs happen to connect the dots for the cooks to finally come to the revelation of "OH!!! WELL DONE MEANS COOK IT A LITTLE BIT LONGER!!!!!" ? I don't get it. I'm usually not picky but I can't eat sloppy eggs. Should I post a sign in front of the grill that reads "WELL DONE MEANS WELL DONE"? Should they go through military style training that teaches them the value of cooking to order, lest they make it through the day? Maybe. I'd ask for a refund if I weren't worried about being a douche or being complicated, but I guess I'll just finish cooking my omelette at home and enjoy it with my cold, dead, lifeless hashbrowns.
Good food and decent service albeit not the best we've reciveved here they did a decent job