The lines are shorter at this location even on days when they have a special. The lines are short but the drive thru still takes a long time. We ordered an assorted dozen and waited until we finally made it to the window. Only to be greeted by someone asking us what would we like in our assorted box. It was then we understood how the line could be short but move like it was very long. My children still enjoyed the ?s. Don't join the line if your gas is low or your a/c isn't working because you will suffer.
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I gave the ordering online five ⭐ s. The process of ordering online was great ? but once I got there, it was an entirely different experience ☹️. My order wasn't ready, I had to wait about 5 minutes for my order that the app said was ready.☹️There were teens working/running the place which meant a lot of playing, dancing, boxing the donuts without gloves on nor masks on or they had the masks underneath their chins. Donuts on the floor. One young lady rubbed her face with her hands and then went back to boxing up donuts, NO washing her hands, just a mess!!!!!!?☹️?
Good donuts always soft. Havnt gotten them hot yet . Pass by every other day different times of day and never see the hot sign .
Worst Krispy Kreme I’ve ever visited. I’ve been there three times in the last week trying to get fresh donuts when they open. Only once did I leave with donuts and they where ice cold. Once I was told ten minutes after they were to have been open that they could not open until someone else showed up. The other time I was told they did not have any hot donuts and they were only excepting exact change and all I had was my card. I hope they are able to get some better management at this location because it would be nice to pick donuts up on the way home from work in the morning.
Might want to change that you aren't dine-in. My order was canceled, so I went to the store to ask why that happened. They are strictly drive-thru and slow at that. I've worked fast food before I get it, but to wait 2o minutes for donuts is absurd. You could at least be open for online orders, that's how chick-fil-a worked during the pandemic. Still waiting to get my order taken at this moment in time.
I’d like to give this place a zero, but that’s not possible, so I give you a one.I ordered online 2 HOURS AGO, called the store 45 times, no one answers and if they do pick up the phone, there’s no one on the other end. Can’t get ahold of corporate but I will eventually. Nothing but rude people who don’t value their customers. The manager should be absolutely ashamed. Absolutely distasteful service and garbage employees.
Received complimentary dozen of doughnuts for my birthday which were delicious. I also ordered the caramel frappe which was also enjoyable
I have never been more disappointed with the quality of the donuts than my most recent visit. They were dense and very small. The chocolate iced with filling were barely covered with chocolate icing and the filling was practically non-existent. I've never purchased donuts from Krispy Kreme and them been this way. They appeared to be old and harder, not fresh at all. I will not visit the store on Hwy. 138 in Stockbridge, GA again. I made this stop to try and cheer up my daughter. It was a wasted stop.
I ordered these for delivery and this is how I received them.the box was not smashed or bent so i cant blame the driver. If this is what you are serving you need to do better and I didnt get a call or anything after complaining online because no one answered the phone the night I ordered these.