Ordered a pizza at 6:38 it’s now 9:03 called the store they said it was delivered but it was the wrong house I live in a townhouse and was literally waiting outside. No pizza came. When I asked the lady on the phone why I wasn’t called wasn’t it protocol? She said to stop yelling at her ( which I clearly was not ) I wasn’t even that upset I just wanted them to deliver the pizza promised over two hours ago. And I politely asked for a discount as I’ve waited over two and a half hours Now going on three for the pizza. The staff member that answered the phone was extremely rude and has no business in customer service. I’m literally almost afraid to feed this pizza to my children because this staff member was so rude I believe she may have tampered with the product.
Ordered over two hours ago, and the order still hasn’t showed up even after getting a notification that it was out for delivery over an hour ago. Never ordering from them again. They might as well close down.
I ordered online thru the app, for contactless delivery. needless to say, I sat in the parking lot waiting for 30 mins. I called to alert the store I was outside after a text to alert the store I was outside as well, saw another customer go in and come out with his order before my order. Ended up asking the delivery guy that I saw leave and come back to check on my order and finally 40 minutes later....Pizza. Never again!!!! Customer Lost.
We ordered at 8:45 and never received our order! It's now midnight!
pizza not proofed, breadsticks so cold the butter didn't even melt, they left off an entire ingredient.
My local Pizza Hut used to be the best. Some changed fairly recently. Customer service, something as extra sause it's still dry. Topping don't even reach close the the edges of the crust. I guess its not going to change. Ill pay extra for a Jets or PapaJohns. Sorry Pizza Hut. But this lovcation needs some changes.
The worst pizza restaurant I've ever experienced.
Not the best customer service. The workers almost seem like they don't want to be at work, and they aren't knowledge about the menu.
Never have personal pizza ready they make it when you ask which is terrible i drove here for nothing during lunch time too
I should have looked at the order before I let the driver leave. Boxes were crushed all of the cheese and toppings was on top of the box. Called to complain and got the call center “ we will let the store know†and they hung up.