I love Hardee’s. Unfortunately this one’s slow and not managed well. It’s not always terrible but then it is a lot too. I waited 35 minutes before my drive thru order was resolved.
Dexter and Matthew were very polite. I went there with my child after practice and they made sure my child left with a smile! I will 100% recommend this place to anyone! I will be going back every week!
The Man in the drive-through with the glasses and blonde hair, made my day 1000 times better, McDonald’s messed up my order so I tried Hardees and he gave me the best customer service I think I’ve ever had in my life, even made sure my babies going great and I left with a smile on my face. I think his name is Matthew. Props to Hardees stepping up and providing A1 customer service and presentation. This place is really turning around
This location always looks closed. I thought it was abandoned or under renovations due to how dark it is inside, some sort of barrier on the door and its always locked. The drive thru is open, but the sign is misleading. Anyway, the only telling indicator that it was open, was the cars in the drive thru and parking lot.The wait time is ridiculous because whether your ordering at the drive thru or picking up an order, it's never ready and you have to park and wait for it to be brought out to you. Customer service is hit or miss and depends on whose working that day. Same with preparation - sadly. I won't be back here for myself, but will have to for pickup orders.On a positive note, the last time I went here, the manager was professional, respectful and courteous. I wish the rest of the team was as nice.
I’ve only ate here a few times, this morning i ordered two chicken biscuit meals. The person taking my order was extremely friendly. There was a few cars ahead of me. Wait didn’t seem long though. Pulled up handed the girl my card and she snatched it from me. Then proceeded to say something and shut the window. She then asked me to pull forward so i did. Waited maybe 2mins and a gentleman brought out my order, he was friendly as well.Got home and started eating my biscuit and realized the chicken wasn’t cooked all the way.Overall my service was ok, but probably won’t return.
Seems like they used covid as an excuse to permanently close the dining room, which is a shame because the drive thru line at this location is usually very slow and inefficient. If I'm going to wait that long for fast food, I'd like to sit down inside and get free refills, and not have to burn gas in the process.
This is easily the worst Hardee's location I've ever been to. Even when it's slow they can't manage to get an order right or done in a reasonable amount of time. Trash location. Trash service. I work in restaurants and I've worked fast food. It's not rocket science. Avoid this location.
This is the second time in two weeks that I have tried to go to this restaurant. Both times before 4:30pm when it says open online. Tried again today and asked the lady on the speaker if these were the new hours and silence. As I was driving by, a worker waved to me from the drive thru window. You need to post the new hours.
On this date and time.. I asked for my eggs to be scrambled..and, it was communicated. By an employee..Who took the breakfast platter order..This isn't IHOP..WE DONT SPECIALIZE IN SCRAMBLED EGGS.. HOWEVER..IF EGG MIX IS POURED FROM A CARTON. AND PLACED ON A GRILL..SCRAMBLE THEM..AS REQUESTED.... WHAT I AS A CUSTOMER...DONT HAVE TO DO IS. REQUEST BREAKFAST. FROM THIS ESTABLISHMENT...TWO TO THREE TIMES A WEEK. THIS IS THE LAST MEAL...I WILL HAVE PURCHASED. GIVE THE CUSTOMER THEY WANT. HOW THE WANT..THATS SIMPLE..NOT HARD TO FOLLOW.. THATS ALL FOLKS.
Food was good but the drive thru teller tried to keep our change..... Smh wth is wrong people?