Out of chicken, out of chips, the excuse was three catering orders wiped them out. Should have planned better. Catering orders are placed in advance so you can order more product. No sign or notification they were out of oroduct until your in line ordering.
Every other order seems to be wrong here. Today they missed like 3 ingredients in my bowl and didn’t even give me chicken. They miss very straight forward request when you do the online orders and have had to drive back to them multiple times for corrections
Two days in row, i have not receive the items i have ordered and paid extra for, several customers including myself with pick-up order, have to stand and wait in line for someone to get them the drink cup that was on there order, the label on the container is correct, apparently they just dont read them.
recently i’ve started to have bad orders here and normally i don’t like writing online reviews but today was it for me. the guy was acting in a hurry to serve me when no one was behind me.I asked for half chicken and half steak and the dude didn’t give me any meat + charged me more than normal. i wish i had walked away but i didn’t want the food wasted. i hope this location picks back up bc the food and customer service has been terrible recently .
We came in to this store around 7:15pm and ordered 2 bowls to-go with chicken. The chicken did not look fresh, and when I asked the staff if there was fresh chicken coming out, he answered with, "this was just put out". Got home and started eating - the chicken was freezing and it was not due to the drive home. I have ordered the same thing from this store before and the chicken much more fresh and hot when I got home. This is unacceptable and @chipotle needs to do something to resolve this issue. Please make this right.
I give the food 5 stars. It is always wonderful. I know there are supply chain issues at work, but they didn't have forks at suppertime tonight. The staff was still wearing face diapers which is disgusting. The music was so loud and full of bass that we felt like we were at a discotech. There's background music and then there's club volume music and this felt closer to club volumes. It was not conducive to catching up with friends and I have a bit of a headache after being there for two hours. I can't imagine how the employees can stand it for eight except that they are farther away from the speakers in the eating area.
Food is always consistent and good as I order a bowl with rice, chicken, etc. Recently, I will add that they are overly focused on portion control to the point of it being ridiculous. A 4-ounce serving of protein is more likely going to be a 3 ounce. Rice is barely enough to cover the bottom of bowl unless you ask for more. All the while the prices continue to go up. I like the food and the chain and what it stands for but if they want to not come across as ripping people off maybe they should loosen up on the portions or weigh the servings in the interest of giving people what the serving size they are paying for.
I know Chipotle has had a lot press recently and I had not visited one in quite a while. I found my experience to be very positive. Super friendly servers, very accommodating, and the food was fresh and tasty.
Worst chipotle ever. I have always had trouble or issues going to this chipotle and I figured I would give them another try since it’s been a few months. They are constantly out of main entrees, the potion size is a joke, they are missing sides that you have paid for. Absolutely terrible experience.Last time I will ever visit.
So disappointed in my experience here. They refused to help accommodate my diet. I am a vegaterian and can not eat meats I had asked to sub out a meat with a vegetable. They absolutely refused to accommodate this. This blew my mind seeing that they promote vegan and vegetarian options. I had the worst experience ive ever had at a chipotle, here. The staff was rude, argumentative and did not care to make any suggestions, get a manager or help in any fashion. Needless to say I will not be going back to this location again.