Great food. Friendly staff.
Need to speed service up. Friends were done eating by the time I got my food.
Everything is great there. Hospitality is excellent
Very good and friendly went out of there way at closing to take care us on our 700 mile road trip very pleased with service and hospitality
If 0 Stars was possible, that is what this location would recieve. Here is why:My wife ordered our food online. I arrive at the store and park infront of a sign that says "curbside pick-up", but the sign has now method of contact to get your food brought out.I go to the main door and its locked but there is a sign saying the lobby is closed. So I go to the drive through (which is packed).After 15min I get to the intercom and I'm told to leave the drive through and park by the side door, which coincidentally is where I was originally parked by the curbside pick-up sign.Another 15min goes by and the manager comes to my car holding an obscene amount of food and asks if it's mine. I say no and that I'm waiting for X order after being told to park here from the drive through.The manager then gets an attitude and says they don't bring food to people's cars and I was told to go inside. I told her I was never told to go inside, only to park here. Keep in mind that this manager is telling me they don't bring food to customer cars while bringing food to a customer's car. There are also no signs directing people to the side door for entry.I go in the side-door and stand near the counter to wait for my food. Another 5min pass and the manager, with even more attitude, again asks what I'm waiting for. I remind her of my X order and she points to an unmarked bag on a rack and tells me "Take your food." (It turned out the bag was marked, but it was facing the staff and not the customers). I won't be coming back.TL;DRGet your signage in order. If the lobby is closed, why are you ushering customers inside? If you don't bring food to customers, why do you have signs for curbside parking (this is a temporary sign and can be removed easily), and why did you tell me you don't bring food out while bringing food out. Lastly, don't get an attitude when people are confused by all of these contradictory messages...
Went through the drive through. Famous bowl came with no cookie, there were no spoons or napkins, they forgot the extra biscuit we ordered, which was fine because there was no butter anyway, and we got unsweetened tea instead of sweet tea. Would rate 0 stars if it was an option
Would give zero stars if I could! After messing up my order when I order a large popcorn chicken and large Mac and cheese I had to go through the drive thru a second time to get it right when I asked for a manager she refused to get one than called me a liar saying that I said it was okay for a small Mac and cheese will not be coming back to this one and that girl needs to be fired.
Love KFC chicken. But the drive thru always forgets to add necesary things. You have to double check your order every time.
Traveling on 95 and glad I stop. The wait was short and the staff was fast and organized. They did give me potato’s verses fries but they corrected the issue quickly.
Don’t go to this place. They are super rude and they treat you like an animal trying to be fed for free. The audacity this people have is unbelievable. They didn’t put part of my order and after I went back to explain the lobby is closed so walked to the drive up window. Everyone looked at like I was an alien and when I explained the situation to an older lady, she then looked to the manager with a rude tone and told I need to get away from this window come see what he needs. They manager has no clue and you can tell that they are ganged up on him and basically he is scared of them. Stay away and or double check your order before you leave.