This location seems to always be out of items. Wanted to get my son some blueberry munchkins and they were out. About 2 weeks before that wanted to get the pesto and tomatoe grilled cheese and was told that they weren't able to make it. I won't be going their ever.
I've been here many times with my children since we live a mile away. I can honestly say most of the employees are down right rude. (I will say there have been a few who are genuinely kind and professional) BUT the bad outweighs the good! Again I went today, again my order was wrong! I bought a dozen donuts and 3 I wanted (lemon) are missing and replaced with 3 plain donuts. Also I now ask for a box (if I'm only buying 2 donuts) instead of a bag because they put my donuts in the bag upside down so that the icing is on the bottom stuck to the paperbag! I don't understand this and also I'm lucky if they got my order right! Unbelievable. So now I ask for a box and I feel like I am being an inconvenience and a picky customer. Just terrible. Go somewhere else.
Visited for breakfast this morning and ordered omelette bites, avocado toast and an iced coffee, tried to order a bottle of coke as well but they were out. We were handed the iced coffee when we got to the window and instructed to pull around to wait for our hot food. I made the mistake of not checking the order before we left, once I did however I noticed that the avocado toast was just a piece of bread (not even toasted) in a bag with a tub of their avocado spread tossed in the bag. I could easily have done that at home for far cheaper! The service at this location has gone way down hill, I used to frequent here daily but I find myself going less and less, and I find myself more and more dissatisfied with my experiences. We used to order sweet tea but for the last few months we’ve noted the sweet tea usually tastes old or moldy like the line hasn’t been cleaned, so we’ve stopped ordering that, now apparently it’s time to stop ordering avocado toast as well. Please fix the problems here! We were so excited for this location to open but now not so much.
Last week I went to Dunkin and got the avocado toast. It was AMAZING! The toast was actually toasted and hot. The avocado was warmed by the toast. The seasoning was fabulous and the roasted tomatoes - perfect! Today I went again. I was getting the avocado toast again. The toast was cool bread, the avocado was COLD, the seasoning was not the same as the week before and there were no tomatoes. I don't know which one is the one you want to serve. I don't want to pay to roll the dice on which one I'll get. Color me red and disappointed.?
I went to this Dunkin location across from St.Josephs. I walked in and ordered a dozen mixed donuts,one frozen coffee and a " Grilled" Cheese pesto and tomato sandwich and didn't get a receipt. I opened the box while I was there and I asked the employee " what do you see wrong with this sandwich"? And she couldn't answer this one simple question. So I told her " it's not grilled" and she replied " that's how we make them". And if that's the case the eggs,bacon and sausage must come pre made and put in a microwave. I didn't ask for my money back because people need to know this a blatant case of false advertisement. I don't blame the employee,I blame the manager that said it was ok to fool the customer.Fyi when I opened up the sandwich the cheese was all rubbery.The pic on the far right is what the sandwich is suppose to look like and add the pesto and tomato.Do i intend on eating this? No.The only reason I have it at 2 stars is because the guy that made the frozen coffee did a good job.
Won't be coming back to this location. We were one car behind the ordering window and waited behind them for about 6 minutes as we could overhear the employee listing out the available pastries. We pulled up at 7pm on the dot and were told immediately, "We are closed. We can't serve you." There was no one behind us... No apologies were offered but when we mentioned that we had been waiting in line prior to closing.. the response was, "Like I literally can't sell you anything".
This is the worst Dunkin’ Donuts I’ve ever been to. Orders are consistently wrong, drive thru is always unnecessarily long. I’ve been meaning to leave this review for a long time but each time I stop myself simply because I love dunkin and want to be wrong about this location but everytime they just disappoint.
I left the hospital across the street and feeling tired and desperate for some comforting coffee. I went here to be treated condescendingly by an employee man child who ranted at me because I had run over small cones that everyone else was running over at the order. Then to watch him rant about me to the next car too only to get to the window to find out they are closing early at noon?! This has got to be the worst Dunkin I’ve ever been to. I will never go here again.
Tracy is literally THE BEST!!!!! I called an hour before open with a last minute order for pickup at open. Even though his store is short staffed, Tracy had 4 dozen donuts and 3 carafes of coffee for our event at work. Will definitely be using these guys again! HUGE THANK YOU Tracy!!!!! Thank you for your patience with me!!!!
This was the fastest drive thru experience I have had maybe in my entire life. It's the first time I've ever had a cashier waiting for me and not the other way around. I pulled up and everything was boxed and ready at the window. Great improvement since they first opened.