They had major issues with drive up . After waiting about 7 minutes had me drive up to the window to order damn it took another additional minutes to actually get my order as they were having trouble making the ice coffee the were out of glazed donuts. kind of a disappointing visit although everything tasted great once I finally got it
I stopped coming here until recentlyNot sure who the new manager is but she is definitely awesome and has the coolest attitude with her other workers. What I came in for her to remake was with no hesitation she came up front and resolve the issues another store messed up at 74 She works Morning time where glasses And the sandwich maker must be new to he is so nice and made my food fresh and hot I will be back Keep up the good work y’all rock
I don’t normally do this but this location sucks. I sat in the line for 15 minutes and didn’t move once and I finally just pulled off. And the last time I came they were out of every flavoring except vanilla…. I really try and be patient because I’ve worked in the food industry for years. I think this places employees just literally do not care.
Awful service. I used to work there, and new management is awful as well. Manger sits in the back and watch the employees struggle while line is wrapped around the building and customers packed inside. Has no urgency to help while two employees struggle to take orders on in the inside and drive thru.I can also say this store is very unsanitary in the back.
Came here to just grab a breakfast sandwich, However after sitting in line for over 15 mins. One car sat at Ordering sign , Then just pulled off. So when we finally got to the Ordering sign...we waited for 5 mins.. Then said Hello! And No Response.So We left and Went to Fairburn location.This Store is a waste of your time..Even if they are short staffed.. Someone should of acknowledged us and asked us to wait. They only had one other car in front of us. Please Retrain Your staff.Please do better.
Worst Dunkin in the area! Horrible drive thru customer service. Can’t understand what they say, and they cut you off when ordering… order is almost ALWAYS wrong
On 2/7/22 in the AM I purchased a dozen donuts that were old and hard. The customer service was superb but the quality of the donuts was horrible. I literally had to drive to a less desirable area to get fresh donuts….. read that again!
Donuts should not be hard. Every few months I give this Dunkin another try. Apparently to just remind myself that the donuts are always stale and have that weird fridge taste. Please learn from my mistake and go elsewhere.
This place hasn’t been good in years but today I tried to give them one last chance, and again it was such a disappointment. I got a sausage, egg, and cheese on an everything bagel and the bagel isn’t toasted at all and is very chewy and the sausage is literally CRUNCHY! I have never ever had such a disgusting breakfast and I ended up throwing it all away. This is the last time I’ll ever spend my money here!
Love that i order a large MATCHA and get this. Man i miss the old staff.