Terrible service … multiple people sitting around with no drinks, no food. We walked out.
6/8/2022 Let's say it together "LACKLUSTER"Upon arrival, we was greeted and atmosphere friendly and decor is so beautiful just make you want to buy everything inside the country store.So,,,we're just browsing around and every other second someone is asking if they can help us. Wait, so wasn't you and you, oh and you ?? just with the other person and we said we are looking around. Smh. Anyway, I digress.So, we finally ordered our food. The waitress was dry, and annoyed she had to take our carryout order. I ordered some items and my friend ordered some items. One in particular item I ordered was from the online menu and it was 3 cheese squash casserole. So, we was instructed to wait in dining room or we can sit in rocking chairs outside. Cool ?. Then 20 minutes later while we was outside the waitress that took our order walked out and left. So, I go inside to see if our order is ready. Nope ??, but then I'm told they dont have 3 cheese squash casserole. Wait, really, wow. So I was giving a salad choice ?, which by the way was delicious ? but it wasn't what I wanted. I then go back outside, and maybe 15 minutes later someone came and said our order is ready. We go back inside to get our order and we're told they didn't have a particular dessert. I'm so confused ? like when we're ordering why aren't we told or updated soon as possible about missing items. Something that should have taken 30 minutes took well over a hour. Oh wait, then on top of that, we bought 2 things in the store, and I'm so confused why they both wasn't placed in the bag.This trip was bad all the way around. But, to be fair there were some good and friendly staff. We just didn't get them...Sighssssssss,,,,If we're ever in the area again, and we decide to eat at cracker barrel I will update this review
Where else can you get 4 pieces of chicken, a hearty portion of meatloaf, dumplings, ham, 5 sides and four muffins for $35?!!! Need I say more? Glad we got it to go. No one felt like driving after eating. ???PS: Be prepared to season it.
We eat at CB restaurants all over the country and have great experiences most of the time! On this visit my dumplings were watery, my hash brown casserole was cold and crunchy, definitely tasted like leftovers from the day prior. Service was slower and less friendly than normal, although our waitress was great once we got set up with her and she did comp my subpar meal. We also stayed in the parking lot in our RV which was clean and quiet. Appreciated that!
I'm with a bus tour group. The corporate office didn't let the restaurant know that we were coming today so they didn't know until our tour guide called them to verify our arrival time. Even though they were short staffed, they were wonderful in having things ready for us. All the staff were welcoming and friendly. And as usual the food was great!
So I am officially leaving commercial restaurants alone. Although the service was mediocre...at best...the overall cleanliness was disturbing. We ordered mimosas and orange juice...cups were filthy and crusty to the touch. We opted for for paper cups after getting them replaced twice. Our food had pieces of hair. We ordered beignet that was still doughy so it was not done. My husband ordered steak...medium and it was burnt. Just terrible...we paid in full and left a tip...respectfully. but my coins will no longer support commercial establishments that neglect a hygienic environment or value the services that are being delivered. I wish I could give this place a 0
The wait was long... however, there's a staff shortage..please pack your patience..not pictured, the sugar ham was tasty...pictured here the chicken, was over cooked or fried in old oil... pleasant waitress..
It was our first visit to this Cracker Barrel and the staff was very hospitable and friendly. The wait was not long. It was actually shorter than we were expecting. The food was fresh and delicious! We will be returning to this restaurant probably changing from our current one. We thoroughly enjoyed our visit!
This location took almost an hr to get food then it was wrong but we ate it anyway since we were traveling and needed to get back on the rd. Never again
Big party… like 25 of us. Most curious they did not add the 18% automatic gratuity… guess what they got 22%! My favorite is the chicken fried chicken! So good with white gravy and mashed potatoes!