I enjoy their shakes but when the machine is down and it's hot out I am sure a lot of people would like to know ahead of time. I still placed my order but that was the reason for my stop was to get a shake
The deluxe fish, curly fries and mocha shake were so good! Large servings and friendly service at the drive thru.
It depends on who's running it. Each manager does different work. One manager is clearly better than the other. I placed an order online they didn't give me my milkshake, claimed the machine was out of order, they didn't give us curly fries. Said they didn't have any. All they gave us was excuses as to why they didn't have this or that but they surely kept the money and tried to give you fountain drinks to replace what you actually spent. 3 days later much better. A young man named Andrew was doing everything took my order made my milkshake corrected my order that they messed up even though he logged everything into the computer right. Half the workers could care less and a very few just go out of their way to do their best.
We dined inside at this location and the customer service from the door was awesome! The order taker Chris was outstanding! He was multitasking by taking orders, assisting the back of the house and he asked us did we need anything while we were eating! Now that’s an A plus customer service type of place! The food was awesome too and we were stuffed!
Food is always good, but for some reason tonight, my fries were not cooked, and they did NOT have Jalapeno poppers. The Jalapeno poppers are the best, so I was VERY DISAPPOINTED.
Great staff and the food was hot and freshly prepared. The guy with the beard working the front was awesome. Great guy.
I was a little shocked at how rude I was treated here, but the food was good! I pulled up on Thursday, January 6, at 9:35 and I saw that the menu looked like it had a deal for a medium chocolate mint shake that was the same price as the small. I tried to order that, but figured out very quickly that it must be a mistake. That was fine, I ordered a small. However, the woman taking my order gave me a lot of attitude as if I was demanding something that I knew wasn't possible, even though it was just a mistake. When I came to the window I just let them know that the advertisement might need to get updated and she got very upset with me again and gave me more lip and then explained by saying "look, the price is what is pulled up in the machine for a small what do you want me to do about it!!?" And I said "Oh, no, you don't have to do anything for me, I just wanted to bring it to your attention so it doesn't cause future confusion" then she was very kind to me when she realized my intentions. I don't see why she isn't trained to deescalate a situation first, instead of jumping to the conclusion that I'm attacking them. Poor training, but that's a person by person thing.
Service greatThe fries were hotSalad was freshEnjoyed my meal
The staff was very nice but my roast beef sandwich was rubbery and a little salty. I was highly disappointed.
This place is horrible. The young man working g at the window today has no customer service, no urgency at all. Didn't give me a receipt, I asked for one and he was hesitant to put paper in the register. I'll never go back to this place. Our food was cool, cheese on the chicken sandwich wasn't melted, old fries. I ended up going inside to speak with the manager, he asks for my receipt, I'm like the guy at the window didn't give me one. Manager refunded me my funds and I went on with my day. Don't visit this establishment, they don't care about the food they send out.