My new fav is the California Salad with Salmon and blue cheese dressing with a side of the Nashville hot sauce. If you want to kick things up a bit on your salad this is a must. I sat at the bar area by the kitchen door watching the employees run in and out. They were happy and all working very hard. My server was Brandi and she is the best! I come here often and the times I have her she is always the best! She has truly mastered her craft and is a genuine professional. The manager Kathy is attentive and open for feedback. She also has excellent customer service skills and obviously an excellent leader because the employees attitudes show for it! What are you waiting for? They’re open til 10pm. Get up, go now! :-)
Janelle was absolutely outstanding. I couldn’t recommend anyone else. Her smile was bright and she had such a positive and kind demeanor. Everything we asked for she made sure we got it in a timely manner. She also checked on us multiple times to make sure everything was in order and ok. I would love to come back and have her as my server. This was the best service I’ve ever had at any restaurant. Cleared my whole plate and all the drinks. :)
I’ve been to O’Charlys several times and received good service but today was different. We came inside and immediately we were greeted nicely by Kellie and she sat us and told us about the special the $4 margarita and our waitress Payton was absolutely amazing. She was sweet paid attention to details. I am a secret shopper for fast foods so I grade this type of service and this was absolutely AMAZING great job O’Charleys McDonough
My server Kylie was awesome. She was very attentive and refilled our drinks before they had even run dry. The food was amazing. The atmosphere is calm and perfect for a family dinner. All in all a wonderful experience. The manager, Kathy, is great as well. She was making her rounds and made every effort to see all the tables and see how all the customers were doing
Wonderful experience here! Kylie was our server. She was great. We were told that there would be a 25-30 min wait, but Kalie did awesome by getting us seated way before that time frame given. To the manager Mrs. Kathy keep doing the excellent job you're doing ensuring your customers have a great dining experience. Your hospitality was beyond exceptional!
I came in for lunch today and Ruth was my server. She is always so helpful and makes sure to keep my drink filled. The food was good.
Very accommodating for large group! Staff is friendly. Service and food is amazing!!!
awesome food and brandy at the bar is awesome
My waiter Deborah was very pleasant & she provided wonderful customer service. Food was seasoned well. Loved the spinach dip !! Over all great experience!
Met a friend for dinner, we both LOVE the Pecan Chicken Salad and we got the best waitress, Stephanie, she was pleasant and you can tell hard working. No problem with forgetting to add something, and than an order to go... all timely and with a smile. Love that salad.