Never liked the coffee they over roast their beans. They have a drive thru so easy access. For some reason people always gift me starbucks and don't want them going to waste.
This used to be one of my favorite locations. They used to be quick and super friendly. My hours visiting this location have been weird but I’ve never been told that they don’t have brewed coffee. It’s a big part of their name. I ordered a venti pike roast and the girl said I could have a venti blonde americano. When I got to the window, I told her I would like to use my stars. I had 50 in my app which covers a brewed coffee. She said I do not have enough stars so I cancelled my order. Do not offer something that is not comparable to when I was asking for. Every other location that offers this does not ask for 150 stars. Believe me, if I have 150, I’m not going to order a worse version of something and pay more. Call me crazy but I feel like a company with coffee in the name should have coffee available during all their business hours. I’ve been a gold member since around 2009 but things like this happen too often.
Miss Nicole is the highlight of everyone's morning here. Her positive attitude will turn anyone's day around. It's just a bonus that we get delicious coffee and breakfast too! ?
I've used this location 10-12 times in recent years. Personnel are always friendly and service faster than most Starbucks.
Chelsea is always nice, and patient.I’m not a typical Starbucks regular, but the few times that I was there, Chelsea was so warm & nice. The staff all together is friendly, & I must applaud this location for always getting orders right, unlike other chains.Thank you Chelsea
I walked in, no one greeted me, I walked to the counter and everyone continued to work. They are busy, and I understand but not even an hey I’ll be right with you, it’ll be just a moment. No one said a word! I stood there for a while and finally after getting upset I asked where they keep their pick up orders. She said it would be at the front counter where I was standing. Someone sits a drink on the counter but says nothing to me. They didn’t ask who the order was for or my name or anything like that. I finally asked, is this order ? Because no one spoke to me and let me know anything. It was so strange. The experience here was so different from the Starbucks just a few miles down the road. Very cold and unwelcoming and unprofessional.
Amazing service! Very kind baristas and excellent food and drinks!!!
Did mobile order, arrived 20 minutes later, drink was not done. While I waited, a lady came in, ordered 3 drinks and got all of them before me! Place was a mess and not happy I had to wait for ever for a simple ice coffee. Maybe I should do my mobile order an hour in advance to be sure it will be ready when I arrive...
Average location, but below average service time. My order of 1 iced latte and a cookie took 14 min!
Quite a line in drive-thru but very curteous staff.