Staff or perhaps the owner, is really not kind at all. Overheard him from the drivethru mentioning charging me for butter or cream cheese (which i didn't mention during ordering) the coffee is bland and watery...From someone that was a loyal Dunkin fanatic since childhood, I'm just completely over the whole franchise.
Each time I order a flavor coffee I don't get the right one that I ordered. Especially if it should have whip cream and such on top.
I came to pick up an order and since you stepped in everyone made visual contact and welcomed me! That was a first! I was taking care of in an excellent prompt and efficient way! I was offered a black coffee for the road too! GREAT STAFF AND MANAGEMENT! Keep it up! (Not typical for a Dunkin Donuts locations) Boom!
I go to Dunkin occasionally to fill my Dunkin crave. The folks there are getting better at greeting you in a more friendly inviting fashion.Their breakfast sandwiches are always good, I noticed the apple fritters were huge again like they used to be long ago, although I didn't get one for calorie sake! Maybe next time...
After trying to order at the drive up window, the speaker was not working properly and the man taking the orders was SCREAMING into the speaker. At the pick up window I was told to drive back around because I did not place my order quickly enough and they could not take my order at the window. It was for 1 small cup of coffee. This must have been too challenging of a task. I find them rude and can get my coffee elsewhere from someone more pleasant.
You now I've been going to this location for as long as I can remember. But the new owner and his son really don't like there customers. If there is a issue with an order they get rude and short with the customers. We live in the area and word of mouth is spreading quickly not to go to this location. So hopefully you read this and think about it. Very disappointed customers.
I bought their sourdough sandwich on Saturday and Sunday.The one on Saturday, the bread was not toasted or barely toasted, and the eggs were fridge cold, i had to warm it up before I could eat it.On Sunday I went in, mentioned my experience from the day before. This time they almost burned the bread. I asked specifically to have regular bacon, it was still honey Bacon or their regular bacon is also sweet .Online i had the option to change the bacon with sausage but the lady didn't give me the option. Overall I don't like the service and the quality. İd rather drive a little more to another branch to get a better service although this one is walking distance from my house
Most of my visits have been great. Yet this morning, the Hashbrowns were over cooked and cold and my Wake Up Wrap was just dropped in my bag without its own small sleeve. I will not be back.
The worst Dunkin’ around! They are so inconsistent. No matter what you order it will taste gross and probably will be wrong. Coffee always taste burnt and will be over flowing so it spills in your cup holder. Don’t waste your time or money on this location.
Love this store. Even though all of the businesses are going through tough times with employees, this location is still serving guests perfectly. I myself work at retail as well, I do understand how it feels when you are running short handed. Some of the fast food don't even have the lobby open for business. Glad that they are. Sometimes I go inside for my coffee and I can see how each person is trying to do multitasking so that we can get our food faster.