GREAT service by Morgan!I had been to an Applebee's in as far as I can remember, anyways, the atmosphere, area, food, service is all what I remember a good Applebee's!I'm happy I have this place!
For starters they only had 1 girl working as hostess and server, they had limited seating because of no help. I applaud the girl for trying I know she was doing her best but I believe the cook was trying to rush and was over /under cooking food. I'm sure why they can't get help but if this is the best they can do they just need to close.
Had to try the new bowls. Nice selection of make-up and flavors. Had the chicken taco appetizers, yummy. We both ordered the crispy orange chicken bowls and they did not disappoint. Would surely order them again. Food was fresh,hot and plentiful.
Ive been here several times, and was not impressed with the service. However, the last time we went we got that amazing server. Her name was KAYLA. If you go here you must ask for her. This was by far my favorite and most pleasant to any applebees. I will only be going nights and weekend now, since that's when she works! Definitely a 5 star event with her as my server.
After 10 hours of driving we got a hotel and Applebee's was on same property was the best. It was fairly empty when we arrived. Staff was nice obviously new to their job. Food was pretty good.
I hate to give this such a low rating because there was only one waitress on duty....for the entire restaurant. It definitely was not her fault as she was doing everything she could. 6 of us and there was 30 minutes between our first and last order hitting the table. I don't know, maybe she was cooking also. Fish and chips were swimming in grease. Pasta was cold and i do not mean cool. Different night results may vary. Enter at your own risk
Eventhough it was short staffed, they did great. Our waiter was nice and friendly. Any complaints we had he took care of. Had to leave a good tip. He made the visit great!??
Myself and family absolutely love 475 Franklin Road location - The staff is for sure 5 star- if I could give more I would. Amanda's attention to detail and professionalism is grade A!!! Our food is always fresh and delicious- KUDOS To Applebee's Franklin road whole team for always delivering us a job well done!!!!! LOL No pun intended - You guys rock!!!!
Danielle at the bar, Amanda the manager, Carl on the grill. ALL PHENOMENAL! I highly recommend the green tea shot. Danielle has perfected it! Enjoyed the company of other travelers at the bar. Great all around!
Hands down the worst Applebees I’ve ever been to. The service was horrible my steak was way over done they didn’t give us silverware or napkins and my guest had rack of ribs. A customer ended up giving us napkins and the bartender only gave us one drink the whole night even after we asked for another round.