We did the teen birthday package for my son's 13th. While it was difficult to get in contact with someone to actually BOOK the party, once I did the process was easy. Package came with karting, laser tag, Hologate VR and a card for each kid for one hour of arcade time on select games. It also included pizza, drinks, ice cream, a small bag for each kid and a coupon for one hour arcade time for a future visit. I chose a VIP room for an hour that costs extra. It was worth the cost to be able to hear each other talk and eat while comfortably seated. The food was decent and the VIP room was great. The entire group had a great time and Salem (the employee that took care of our group) was outstanding and so accommodating. He took our experience from great to Outstanding.There are a few cons: we had our party starting at 2 pm on a Saturday and by the time we got to the arcade (between 4-5pm) it was wall to wall people. The line for exchanging tickets for prizes was extremely long.Because of how crowded it was, getting a drink from the bar was difficult.The hour limit arcade card was limited to certain games and I wasn't made aware of that ahead of time.Still would recommend this location and that's based a lot on how great Salem was!
A bit disappointing. I should have known from the beginning that it would not be a good experience but my son really wanted to have his birthday party there. From the beginning I was calling, emailing, leaving messages for two weeks to schedule the event. I wasn't able to confirm the event until the day before which affected how many kids could come. The facility was so packed it was difficult to move about or even play games. The kids gave up at one point because there were so many people they couldn't even get to the games. The bar wasn't a good experience either. We were ignored for a while at the bar. We just sat there trying to get the bar tenders attention. Ultimately we did get our drinks. The gluten free pizza that I ordered for myself and paid a premium price for was really nasty. The cheese was so bad it was like the lowest quality cheese. At the end the no one took my final payment for the remaining balance. They didn't ask for it when I got their and didn't ask before we left. I'm in party mode with kids it didn't cross my mind. But after we left they end up calling one of my guests to ask for payment. Really? So my guest calls me like is everything okay they just called about payment. Its shocking that a place could be so packed in the middle of what's supposed to be a pandemic. We didn't even use our game cards. We wont be back.
Had a blast here! Easy, friendly check in. Staff was helpful & patient. Karts were amazing & the games are state of the art.?️Very clean facility. Restrooms were attended to regularly. Will definitely return for spring break ?
My son had a great first experience. He attended a birthday party and have asked to have his own party there. For the parents the place was crowded and the food & drink service was slow. A great time for kids though. Be careful with the size of the crowd.
Cool place. Had my son's birthday party there. The VIP room is very nice. Just wish the flow could have been better. There was ALOT of waiting in between. They have you eat first/do the cake, then do your activities (wish it would have been the other way around). My kids were getting antsy waiting (younger). Once they did get to do laser tag and carting they all had a blast. They also enjoyed their time at the arcade.This place was of course packed on a Saturday and long lines for attractions. I will return during an early time during the week. They have some VR that looks interesting to try.
We had our son's Super Sixteen birthday here, and he and his friends enjoyed themselves. Our party host was great. I was just in shock at the prices. I still can not believe I paid $180 for 100 wings, and they weren't whole wings either. But, our son enjoyed his birthday, so that is all that matters.
Lots of great family fun for every age. The VR and OmniVerse experiences are quite unique. (Check out the Beat Saber game - what a good time.) Helpful staff and a good environment. Totally would come again
Could have been an amazing visit, but all of the attractions that were part of my package were unattended and there were no employees available to handle customer service. The indoor kart racing was awesome, but that was the only attraction of the four purchased that we were able to enjoy. So, a waste of my time and money unfortunately, but maybe with appropriate staffing it could be better.
My son loves this place. Be warned it is crowded (mask up) and often has a line for the racing. The cars are fast and generally well maintained so that they are consistent. We dont play the games so I can’t speak on anything but the racing. There is a really fab Mexican restaurant across the street, don’t miss it.
It's a fun arcade. They do have some virtual reality games that are unique. But $107 for 3 people to right the electric go karts that are honestly slow, was a disappointment. You on get 6 to 10 laps on a very small course. The karts are very slow in the intermediate. Ill take my son to panama city for go kart rides before I ever go back there again.