I think you need to go back to research. First the chicken has no taste, mayo, parmesan cheese chips and sprigs of lettuce. The absolute worst sandwich and for the bargain price of $10.19 ( this includes choice of an apple, chips or bread) . Compare: Longhorn Chicken sandwich and side $8.99, Chick-fil-A meal $9.59 a side and beverage, Chilis Buffalo Ranch Chicken Sandwich $10.59 and includes various sides to choose from. But the biggest thing is the sandwich is Terrible. Giving it away and i would not eat it.
I just drove all the way from Cobb County from work in traffic 2 1/2 hours so I can have Panera bread closest to my house I get here and they tell me they’re only excepting cash’ I do not carry cash on me strictly because of the job that I have!! Huge turn off I will not be coming back,
Went through the drive thru. After arriving at home which is 20 minutes away, I realized my order was not complete, with a salad missing and 2 sides. Recommend to check your order before leaving this location.
I’ve always been a huge fan of Panera. I placed & paid for a mobile pick up order, then got a confirmation email & text. I was running late, so didn’t arrive for almost 35 minutes after placing the order.I noticed my order wasn’t on the pick up shelf & no employees were at the front counter or in the dining room. I finally got help from someone back in the kitchen. They proceeded to tell me they never got my order and to place another one (even though my card was charged and I confirmed the location). I understand things happen and technology can be flaky.After showing them the charge on my bank account & explaining my hesitancy to place a 2nd order, they finally made the order I wanted. I had a free pastry reward from my birthday, but was unable to receive it since they never got my original order…Again, I understand things happen but I expected better from Panera. Especially considering how much I paid.
Don't place an order online and assume you'll get your order, even if you've paid. I placed an order for a dozen bagels online in the late afternoon for a 8:30 AM pickup the next morning. At 6:45 AM the next morning, I got an email saying my order was canceled, no explanation or anything. I called the store and they said they were out of bagels for the day. So at 6:45 am they ran out of bagels? That's crazy. Did the Manager screw up the inventory order or what. How do you run out of bagels one hour after opening? We had a business meeting with customers so I had to scramble trying to find something for our meeting. I will NEVER EVER come to this location again.
I ordered through the drive through on my lunch break around 3pm. I was given my order pretty fast which was good and but when I got to work I noticed I had no dressing and I was given bread for the side. They never asked what I wanted for my side and since I didn’t have any dressing I couldn’t eat my salad at work. When I finally got home at 8pm my salad was soggy and inedible! I wasted $10 on a sale I couldn’t eat! If you go to this location please check your bag before leaving the drive thru! What a waste!
Many items out of stock, which is a bummer because I used to really like most of their menu.
I live just around the corner from this location and every time I come around to order, it’s either they are out of 80% or everything or something is broken. One time I wanted to go through drive through but they tell me through the intercom that the drive thru ordering system is broken so I’d have to order inside. I park and walk inside and then begin my order but then they tell me this this and that also that is out. This is probably the 6th time it’s happened already. This place doesn’t seem like it’s functioning well and I can’t even complete a full meal since all the sides are always out of stock. Don’t come to this location or any Panera if others are like this.
You were out of every soup AND Mac and cheese on a Monday at 12:30 in the afternoon. My Alzheimer’s/ Dementia grandmother attends physical therapy in the shopping center behind this location so we are always here for her favorite soup. And they always have some type of issue or attitude. I will start driving out of the way for my grandmas soup.
This location had cooks screaming from the back, that they only sell salads after 8:30pm. I ordered soup, so to hear that they throw the soupOut before close is disappointing.