Just went to Napoli 1 for a pizza. This place should be closed down and I plan on reporting them to the health department. When it comes to cleanliness it is of paramount importance when it comes to a food establishment. The young man making the pizza removed his baseball cap and ran his fingers through his hair then put his cap back on. He then proceeded to pull out a pizza dough to begin making my pizza. I told the cashier that there was no way I wanted a pizza that he was making - he came over and I explained why - because he just ran the fingers of both hands through his hair.and without even washing them proceeded to stretch a dough. No way! He washed his hands and apologized, then started making a pizza from a new dough. Unfortunately, the oven wasn’t hot enough a 2 minute pizza was in the oven for at least 10 minutes as he kept throwing in more wood and even paper towels to get the fire hot. The pizza came out covered in soot from the burning paper and raw wood. I asked for a refund as I did not want that pizza - not for $28, and not for nothing. The “owner” as he represented himself to be came from the back and offered to make a new pizza. It wasn’t much better as the oven wasn’t heated properly but suitable. I explained to the “owner” how not washing hands after running hands through hair is just gross! He didn’t seem to understand or be too concerned. I’d stay clear of this place - there are so many other pizzerias in the area to risk getting sick.
Just left Napoli 1 with a takeout pizza. This place should be closed down and I plan on reporting them to the health department. When it comes to cleanliness it is of paramount importance when it comes to a food establishment. The young man making the pizza removed his baseball cap and ran his fingers through his hair then put his cap back on. He then proceeded to pull out a pizza dough to begin making my pizza. I told the cashier that there was no way I wanted a pizza that he was making - he came over and I explained why - because he just ran the fingers of both hands through hair.and without even washing them proceeded to stretch a dough. No way! He washed his hands and apologized, then started making a pizza from a new dough. Unfortunately, the oven wasn’t hot enough a 2 minute pizza was in the oven for at least 10 minutes as he kept throwing in more wood and even paper towels to get the fire hot. The pizza came out covered in soot from the burning paper and raw wood. I asked for a refund as I did not want that pizza - not for $28, and not for nothing. The “owner” as he represented himself to be came from the back and offered to make a new pizza. It wasn’t much better as the oven wasn’t heated properly but suitable. I explained to the “owner” how not washing hands after running hands through hair is just gross! He didn’t seem to understand or be too concerned. I’d stay clear of this place - there are so many other pizzerias in the area to risk getting sick.
We've been coming here for years they have excellent pizza but tonight was truly a disaster.... We ordered a pizza and she told us they were backed up - it would be 30 minutes before our pizza was ready. We arrived at the designated time and they said it'd be another 15 minutes, we waited 15 minutes and then inquired about our order.... we were informed that their oven broke and there were 6 more people ahead of us. We were told it would be another 45 minutes.. needless to say we left. I'm not quite sure why they did not call to let us know that something happened and they were delayed ...pretty sure that is the reason they take your number when you place an order. I can say we won't be coming back.
The pizza is delicious if you can get over the TERRIBLE SERVICE or if you can actually get the pizza made! I ordered 1 to go pizza (as they don’t deliver) and was told it would take 30min to be ready. After 45 min I went there to pick it up only to be told “sorry, I see you ordered it but we forgot to place your order. Can you wait 40min to 1hr?!” WHAT IN THE WORLD??? They were not even willing to prioritize the order they “forgot to place”! Will never be back!!! Don’t waste your time and money here.
The pizza was disgusting. Doughy a ton of cheese. I expected an Italian style pizza. It was probably the worst so-called pizza I ever ate. It really doesn’t deserve 1 star. Just nasty. When I walked in the place was empty. Zero patronage. I see why. A 25 dollar waste of money. The name is a gimmick to get you in there. I don’t usually give bad reviews but this was definitely warranted. Supermarkets sell better pizza.
The pizza was disgusting. Doughy a ton of cheese. I expected an Italian style pizza. It was probably the worst so-called pizza I ever ate. It really doesn’t deserve 1 star. Just nasty. When I walked in the place was empty. Zero patronage. I see why. A 25 dollar waste of money. The name is a gimmick to get you in there. I don’t usually give bad reviews but this was definitely warranted. Supermarkets sell better pizza.
For the third time in a row our takeout pizza was under done. The crust was completely raw in the middle.
The pizza was not made by someone that knows anything about Italian or Greek style pizza.The young man that took our order had no clue what he was doing. Worst pizza I ever tried to eat. The establishments name is not what they are actually selling. The pizza was rubbery and had way to much cheese and the pepperoni was off poor quality. The placed looked authentic but the pizza sucked.
I ordered a margherita pizza expecting it to be authentic neapolitan style and it was so far off the mark. The dough was thick, loaded with cheese and the sauce was full of garlic with hardly any basil. Toppings were all the way to the crust. Margherita shouldn't even have garlic on it and the flavor profile was completely wrong. Very disappointed because this was really not what I expected, especially from somewhere that gives impression they they are a traditional style pizzeria Napolitana, and for $19 it was not a good value. Honestly it's a disgrace to call this an authentic margherita.
So good! Just like Antico's pizza but so much closer to home. Highly recommend. I only did a pick up order and the order was ready in 15-20 minutes (call in). Highly recommend. Napoli's Tosca pizza is very similar to the Antico's Sofia pizza.