They continue to take an excessive amount of orders rather than telling customers that they are unable to fulfill an order within a specified time. Based on reviews this is not a new issue, yet the practice continues. I wanted to reward some students who had excelled academically. The school is 1.3 miles away, but students waited 1.5 hours beyond the promised time for pizza that was NOT DELIVERED. Never again will I patronize or recommend this business.Your standard one-size-fits-all response is worth nothing compared to the disappointment of eleven hard-working third graders
Placed my order at 5:20 tracker said order would arrive at 6:10...it is now 6:45 & still no order. First & Last time I order from here. (I even called the store & the young lady said my order was on the way & that was at 6:10)
Stopped in from out of town because I’ve had Marco’s before. Dude with the man bun was a jerk. When I walked up he and someone else were near the register on wireless devices and in the way of other employees actually working. He was very condescending to other employees a couple of times just while I was waiting for my order. My receipt didn’t print and without even looking at me said it wouldn’t print for some reason. (Never heard of a business that couldn’t reprint a receipt). He yelled to someone in the back of the store (unprofessional). He proceeded to stand at the register and do seemingly nothing. A car pulled up and he looked at the person and proceeded to walk to back of store completely ignoring the customer. A pizza for a pickup order finished and a nice young lady was going to call the customer, he told her not to. He said to her, “did you hear me”? Overall, rude.
I drive across Hinesville to get this pizza. Best deals, love the drive thru window option.
Ordered the philly steak pizza bowl. It was pretty good, but the price is somewhat expensive. Of course what isnt nowadays. If you are on keto friendly diet, i would recommend.
My family and I have gotten pizza from then for over a year now and the last two orders have been over an hour later than promised. This time I order delivery and they sent the wrong pizza instead of bringing my the correct pizza and collecting the incorrect one they had me come to the store to return the incorrect pizza and then took another 30 minutes to make the correct one I paid an extra $4 for delivery plus tip to the driver but still had to go to the store just to get the one pizza I ordered
I ordered 1 large two topping pizza, paid extra for green peppers....only two slice had green peppers on them.
i ordered a large two topping pizza...paid extra for green peppers..two slices had green peppers on them.
It took 2 1/2 hours to deliver my pizza 15 minutes away from the restaurant. When it was finally delivered, it was cold and hard as a rock. Never ordering delivery from this restaurant again, 0/10 service. I called 2 times while I waited and they said they couldn’t do anything about it and I’ll get my pizza when I get it.
I completely understand that business are facing staff shortages. Please display accurate estimated delivery times! While ordering, it stated up to a 54 min wait time when it took over two hours for cold food in which I paid a delivery fee and tipped! Had it displayed a more accurate wait time, I would have chosen to pick it up myself or decline all together. Stop deceiving your customers, transparency would be respected more.