Awesome amount of toppings!
Great variety, very friendly staff, and delicious ice cream
Went in around 740. They close at 815 per the site. Won’t do milkshakes that late. That’s kind of the point of Hershey “shake” shop! Bad first impression
I walk into the store at 8pm and a lady who appears to be a manager tells me they are closed. However, on Google it shows they are opened until 9pm. There was also a guy inside the store who was being helped. The women insisted that the website shows they close at 8pm not 9pm and another customer who followed me into the store agreed that it indeed does show the store closes at 9pm.
Good change of pace besides sonic
They wanted to charge me $1.50 for a small styrofoam cup. Ridiculous. Never going back
Highly overpriced, under staffed and the nerve to charge an extra dollar for a to go cup. Cannot pay me to go back there.
I wanted to love this place, but unfortunately, my family will not be returning.(I will explain my reasonings below…but if you read no further and decide to go…know that they offer a military discount, but will not advertise that nor ask if you are military. I only learned that info from another patrons’ review, as I was on here to make my own. Not a big deal, but would’ve at least slightly helped with one of my sore spots in the review - cost versus quantity given).Smell: Right when we walked in we were smacked in the face with the smell of chemicals, which, I was able to shrug off & adapt, albeit initially off-putting.Portions: I was given the smallest portion size I’ve ever received from an ice-cream shop. We all got 1 scoop sundaes & the ice-cream scoops didn’t even fill the whole cup nor did it extend over the brim. I get that sundaes also include whipped cream & syrup, so you want to make sure it all fits, but those toppings should accompany the ice-cream, not overpower it. The star should be the ice-cream…not the whipped cream. Our ice-cream choices were delicious, so we were very disappointed in the portions for what we paid. I maybe had 5 bites of actual ice-cream. Also, my description of the whipped cream may be misleading, sounding as though I had a heaping portion of toppings…negative.Cost: The cost was outrageous, when comparing it to the portions we were given ($24 for 3 1-scoop sundaes…1 of which had 2 additional toppings). My son wanted 3 toppings on his sundae (it was tiny to begin with, as mentioned above), but prior to making it, she informed me that it only came with 1-topping, so each additional would be $1.69 (little did I know, it would be a tiny tiny bit). We agreed to the charge, but were then very disappointed when we realized that meant $1.69 for about 15 M&Ms & another $1.69 for a tablespoon of chocolate sprinkles. I appreciated the forewarning, but it was an unreasonable charge for what she gave us.Seating: The icing on my birthday cake flavored ice-cream was that we were told they are not allowing indoor dining at this time (despite a ton of tables set up) and we could only take our order to-go. The place was empty & she was cleaning, despite not closing for another 2hrs, so it seemed more like she just didn’t want to clean again, from our perspective. We ended up sitting outside on the sidewalk.It was a special outing for my son, so to ensure his treat wasn’t ruined, I took everything with a smile, and just decided I’d leave a review afterwards…but no, we will not return.
Went in for ice cream sundaes yesterday about 8pm. I figured the reviews were good so we'd give it a try. The entire place smelt heavily of a perfume or incense and it was extremely off putting. Nonetheless we ordered our sundaes. $21 for 2 sundaes and 2 waters. There was barely dribbles of hot fudge on mine and the same for my kid's sundae. We wanted to sit and eat there and was told the dining area was closed. What? there was nothing saying that it was closed for eating in. The staff working was less than nice and welcoming. If it was busy I would understand but we were the only ones there! It was all so off putting and uncomfortable. $21 for 2 sundaes and 2 waters and they weren't worth it. We won't be back.
So, Friendly and helpful. Salted caramel stuffed milkshake. It was so good!! I will definitely be back!!!!