This is the wildest Panera bread you will go to. The kind of people whole put balls on their truck hitches go herd. You’ll find 7 year old kids face down screaming on the ground. The toilets have an unreal sound system — so loud, so piercing, nightclubs in the area should take note. I couldn’t hear myself potty.The elderly who visit take their purchases more seriously than their home-care. If there’s an elderly couple in-front of you, be prepared to wait many, many minutes as they discuss each baked good and really consider their sandwich customization options,The staff are doing their best and very sweet… but the overall energy here is unbelievably chaotic.
I give them a 5 because when they are staffed this location is awesome. HOWEVER they have been having serious staffing issues again. I go here 2 to 3 times a week for breakfast. I order on the tablet to avoid counter line and make their job easier. On Friday February 18th I waited over 12 minutes for an Egg and cheese on Brioche. My egg is over easy. I got the sandwich which was piping hot and the egg was completely cooked through. I ate it unhappily because I just did not have the energy to go fight about this again since the people working have nothing to do with staffing, they are there working. Could someone PLEASE FOR THE LOVE OF ALL THINGS GOOD from leadership get involved and fix the Gainesville stores staffing issues.
Time after time I come in during breakfast hours and they are sold out of soufflés! Breakfast stops at 11 and no soufflés by 10! The line I get is they only make a certain amount when they open and that’s it. I’d suggest making more.
Kasey is AWESOME she is an asset to the Gainesville Ga location. Her customer service is OUTSTANDING. She always greets me and remembers my name, makes it so personable and special. My order is always waiting, with a beautiful smile. Because of this amazing young woman, Panera is my first choice. She's a keeper, please don't lose her. If I had a business I'd be recruiting her to my team. = ) I'm all about customer service quality.
Great food especially if it is prepared by Brooklan she pays attention to customers special request.
I had the Mediterranean quinoa bowl which I enjoyed very much. My friends wanted to go and it was nice that I could get a good dish that was gluten free and enjoy lunch with them.
I frequent this location. Attentive staff and good food. If anything is ever wrong they go above and beyond to make it right
Quick service and great food. Only thing that could be improved is that tables be Cleaned better.
Just finished up a nice meal at this lovely Panera location. Homey vibes and very cozy, right alongside the solid tunes in the background. Well done Panera, definitely will be coming back here often
Food is usually good, but this location is very inconsistent. Sandwiches have been missing ingredients the last two visits. Soups are luke warm at best. Hard to pay $15 per person for a mediocre meal.