El Sombrero

3640 Mundy Mill Rd # 138, Gainesville - 30504
201 reviews
Mexican
(770) 287-1967

New in town looking for a great local Mexican restaurant and we found one here. I’m very picky and I loved our meals.

It’s a waste of time to eat here. Don’t spend your money in this place. The food is a joke. The male servers need to stop touching each other in the back of restaurant.

Our server left to lunch and said someone else can help us of we need anything else but we asked another female server for a boxto go, she did not bring it so I asked another server who did bring it and when I saw that 2nd server I told her not to worry about the box because someone else brought it, she said in Spanish as if I didn't understand that it wasn't her table and she was too busy to help us. I then went to the manager and explained that everyone should help their co-workers and oh she (Guadalupe) had an even worse attitude than the other employee. Do not waste your money here with this kind of attitude. Spend your money with people that know how to appreciate your business

Everything especially the Sals Special

I went for lunch I order chicken ranchera. Chicken was rotten with a bad smell. I told the waitress and to get the manager for me. Manager never apologized I asked to change my plate she was okay with it. Waitress got my new order of steak ranchero, she never got back to check on our table. I waited for 30 minutes the food never got to me. I got up went to the register spoke to the office manager again she asked another waitress if my food was brought to me she despondedhe didn't know becauseMy waitress was already gone. She went to the kitchen my order ticket was still hanging. Manager never apologized. Really bad service andThey need to know this is how you get food poisoning

This is our favorite Mexican restaurant ever. They have the best homemade tasting salsa for one thing. Everything is always fresh and we have good service as well.

I love their food, salsa with cylantro, so good

The food was delicious.The margaritas were awesome.And the servers were friendly.What else could you.ask for?

Will NEVER go back to this restaurant again. Not only do they never get our order correct, but the woman who answers the phone will argue with you telling you that you ordered exactly what you got (even though it’s wrong and obviously I would know best what I ordered). No apology, correction or anything. She claimed to be the manager after chastising me. They definitely need a new manager if she’s the current one. Pretty pathetic that a manager would choose to deal with incorrect orders this way. Way to lose customers… And I’ll definitely be letting my friends and family know as well. If I could give ZERO STARS I would.

the cheese dip is extremely watered down. The chips were stale. My beef taco was dripping in grease and my enchilada was supposed to be shredded chicken it tasted more like pulled bbq.