Tenders were so hard that I was unable to eat them. I never got my drink either. They took forever with the order only to mess it up. I attempted to call the store and the number is wrong. Kind lady (manager) at the checkers in Augusta says she has requested that the number mix up be corrected and still has not been done. I did not receive my receipt either. This is just sad. I was hoping for a tasty meal until my food got finished on this Easter Sunday.
Excellent customer service!!! While my party only ordered fries, the service was stellar. Employees were quick, kind, and efficient. We were greeted upon arrival and they wished us a great day as well. The employees were young and they seem to value customer service. Any team would be proud of these two employees. This was a model experience. Thank you!
Stopped enroute to a meeting. Ordered fish sandwich and fries. Waited 10 minutes. Got burned fries and dry fish. Cost over$7. Won't happen again
Never ever have I experienced such rudeness at a drive thru. I wish I woulda got her name. Way too much to write. Just know we will never go there again. Even if it was free. Would love to personally talk to the owner. We've all had bad experiences at drive thrus before but nothing like this. That woman needs to be terminated IMMEDIATELY!
Twice in the last two weeks, signs lit up but nobody was inside! 1. Last week, pulled up at 11:00 am, nobody inside. Signs on but nobody home. 2 today at 5:24pm, signs lit up. No one answers intercom, pulled up to window and hubby got out of our car, went to front window and a man in street clothes gave a hand signal across his throat to indicate they were closed!! We love Checkers but this is pure lunacy! No wonder Checkers/Rally’s is under reconstruction! We won’t be back.
I went here 45 minutes before closing and the only thing they were serving was french fries and chicken nuggets. It's obvious that these people are completely lazy and just didn't want to serve anything else. Even if only the fryers were working they could serve chicken sandwiches. How ridiculously lazy do you have to be to only serve french fries and chicken nuggets. The manager should fire everyone on that shift. I'm including a picture of the person who told me that's all he would prepare.
Just disgusting. The food is always cold and it looks nothing like that picture. Also bad customer service and if you mention it they just tell you to have a blessed day. How wack is that? Just rude
I was privileged to enjoy some delicious burgers and fries ? from this new franchise when it first opened years ago. The food and varieties of food are still delicious and fresh to this present day. When I desire a delicious tasty burger with delicious seasoned fries ? I make checkers my first choice!
Bad customer service, the wait was questionably long for two hotdogs. I waited 35+ minutes in the car with my two children with no way to leave the line. The employees had no gloves or hair nets and they didn’t wash their hands every 15 minutes like stated in the sign. The fries were stale, my food had hair in it and looked like it was bitten into. Not recommend.
This location really just needs to close. Rude people, they don’t open on time, they don’t even offer the fry seasoned chicken tenders, I’ve already left a message with guest relations but no one reached back out