The food was very local and authentic but the customer services was bad. I ordered salty soy milk, twisted cruller, and stinky tofu for dine-in but I couldn't finish it. So I asked the lady behind the counter if I could get a box for the unfinished food. Her reaction was rude and shouting at me saying why I would need a box for my food as I only ordered twisted cruller. I told her “I ordered stinky tofu. I need the box for it.” She then replied with an unpleasant face: “you ordered stinky tofu?” (and handed me a box without any apology) I was like EXCUSE ME??? This is how you handle your business and customer services? I will continue to come in the future just for the food itself but I figure that I need to leave this review so you can have the opportunity to educate your staff.?
Cheap, fast, and so good. Feels like I’m eating my grandmother’s cooking
Trying next time
Located in Great Wall supermarket food court, the place is a hidden gem!!! Prices are unbeatable!! I live right next door to this market not knowing they have so many different varieties. Hubby and I always drive down to Buford Highway to eat xiao long bao if I was craving and the place we go to is so expensive compared to PP. most of their food is under $10 and they have so many styles of food that you can look into, and did I say they even have stinky tofu??? It’s a must have whenever you’re here. Their soy milk with you tiao is to die for!!!! With the nice boss lady in the front and her husband making everything fresh in the back, I’ll give this place 5/5.
Horrible service. I asked for 6 pieces of soup dumplings, went to the place in 10 mins after I placed the order. The girl that picked up the phone thought I got 6 orders which is alright, mistake happens. But she got mad and tried to make me pay for 6 orders of dumplings. She even refused to cancel the orders. In the end, I paid for one order and she blocked my number then told me not to come back, not gonna to anyway lol.
It was alright but the whole complex was pretty messy.
I do have to say they don't have much food on the menu for you to choose, however, all food they provide are fabulous! Cruller, beef wrap, egg pancake (not American style) are something you must try! I personally doubt one of the reviews because 1. they charge you extra 4% which is true, but ONLY if you use credit/debit card and they typically tell you ahead before charging you. 2. I never compare price, so I don't know, but as long as they have the price listed, then I don't see anything wrong with it. Example, the cruller from the one next to it, it's too firm to me, then why I get the firm ones with saving little extra even though that's true? 3. I don't know other people, I never had stomach or diarrhea issue with them
Charge extra 4% as the convenience fee. This store is ~ 10-20% more expensive that another next it.
Food here is great!
Delicious Xiao long bao! Worth the drive!