They told my husband there was no wait time for 3 and he called us in. The host stared at me and my biracial son and he told my husband he had to get on a waitlist and went to attend a Caucasian group. Too bad. Lucky for us we went down the street to Stage Kitchen for brunch and customer service was outstanding. Sorry IHOP, Bad business practices=no money
My most favorite breakfast place..Being a vegetarian, it works for me since they amend the dishes for you and suggest the best substitutes too. Staff are very friendly and knowledgeable..
The Saturday morning manager is not friendly at all. Also, the food tasted as if it had detergent in it. I became ill from it. The woman who brought my plate out to me was wearing extremely dirty clothes.
This location’s IHOP hands down has the best customer service. The hostess and waiters/waitresses are always so kind and polite. Whether I order over the phone for to-go or dine in, I am always treated so well and like a valued customer. I forgot the name of the lady who served us from my last visit, but she was so attentive and caring. It really touched my heart. The food here is great as well and it hits the spot every time. IHOP Johns Creek is a gem and I hope they continue to keep it up!
I can't remember my servers name but she was phenomenal. My son wanted to come here with his friends and I had about 7 kids with me. The waiter kept drinks filled and the kids entertained. The food came out fast and delicious. She was a GREAT waitress!!
They told us that our would be ready in 10 minutes and its more than 20 minutes and the order is still not ready. I asked him why it's not ready and he told me that kitchen is backed up. Also. guy at the front desk was also rude.
They told us that our would be ready in 10 minutes and its more than 20 minutes and the order is still not ready. I asked him why it's not ready and he told me that kitchen is backed up. Also. guy at the front desk was also rude.
Breakfast was delicious. Our server, Jess, was friendly and courteous. She made the experience very pleasant. It's worth going back to sit in her section again. Coffee could have been hotter though.
Yesterday I went to pick up an order I placed here. I asked them for extra sauce and extra meat and told them that I knew I would have to pay for it. I picked up my food and drove an hour back to the house. When I got home to eat my food I saw that I barely had any sauce on my food. And my omelette looks very dry. Because I was hungry, I went ahead and ate the food. An hour later, I was extremely sick. Now I’m sitting here recovering and missing out on money. I will never go back to this location ever again.
I always like going somewhere when the servers know you. Always get exactly what I order and always on a timely manner. Go. You will be very satisfied.