This particular location is a bit shoddy for me. The device on our table wasn't working and I waitress didn't really want to be bothered. She rolled her eyes a couple of times and didn't check back with us to ensure our drinks were full. She was definitely ready to go home. The food was hot and pretty decent. If the service what's a little better, it would have been a pleasant experience.
Came here with my daughter, had a great experience. Ross was absolutely an amazing server, he was very attentive and kind. Very knowledgeable of menu and made very good recommendations. Definitely will be returning soon and hope to have Ross again as our server.☺️☺️☺️Also, the Smokehouse Combo with Brisket Quesadillas was amazing & tender.
The food here is absolutely fantastic. It was ready and out the door to my car in a quick manner, and amazingly even after reheating it when I got home it didn't lose its delectable integrity. This is clearly a location that cares. I would highly recommend the 2 for 25 meal deal. It's a good price and you get a lot for your buck. Naturally since I ordered takeout I didn't get to see inside the establishment or interact with the staff much, but the interaction I did have when they brought me my food to go was pleasant. I highly encourage you to show them some love the next time hunger strikes.I did forget to mention, my only concern was with the Mexican rice in my order - it was crunchy and stale in parts, despite being flavorful. It was almost like bottom-of-the-pot rice that was scraped off. But it was still edible and did not ruin the rest of the meal. I might just avoid it in the future.
The staff are super hospitable. Friendly, professional and welcoming.
If you order a bowl of soup to go the don’t even fill the bowl up it comes half full but they charge you full price, if you order a soda to go they give you a child size cup but charged you full price and if you order a skillet queso to go it comes less than half way full and again you pay full price!You call to try to discuss it with the manager and he is completely rude to you and actually thinks it’s ok that they are out of to go cups so they sent smaller cups in replacement but didn’t offer any kind of credit because I paid full price for something I didn’t get ! Absolutely the worst management I have ever encountered
Ordered online using Chili's.com. Waited in my car for the notification that my order was ready. Walked in and picked it up after I was notified. Food was room temperature at best. Order was inaccurate even though the receipt printed was correct. Burger bites were severely overcooked and might as well be missing a 4th slider because of how pitiful it is by comparison to the others.
We came on a Thursday night and we were seated in a booth right away. Our server was named Rich. He had the best personality and provided great service. Rich suggested the $5 monthly margs and we had 3 rounds! The chips and salsa were really good. I ordered the Cajun pasta w chicken and it was very tasty. Hubby ordered the sizzling Fajita combo, but the pan didn’t come out sizzling. It was a first non-sizzle we ever had at Chili’s ordering this dish. But it was alright. The 5 stars is really owed to Rich’s service. 3 stars for the food.
Had my Granddaughters birthday dinner here. Server was extremely friendly, helpful and fast about all requests. Very much a people person, which made the dinner so much better. Food was good and served timely. They also brought back my favorite, the mushroom and Swiss burger, that had been missing from their menu for too long.
I had such an amazing experience at the Chili's in Duluth all due to the exceptional service I received from Lance! He is OUTSTANDING! Covid has everyone tired and overworked, but Lance sets the bar HIGH when it comes to servicing the customer! His smile could be seen through his mask and his high energy and attentiveness was something that every table he served felt. He checked back with us frequently, gave great recommendations, and made me want to stay and spend more. ♥♥♥♥♥ Chili's don't lose him because I am coming back to snatch him up ;)
Lance!!!!!!!!! He is just lovely! We had an amazing experience at the Chili's in Duluth and it was due in large part to the impeccable service we received from Lance. He has a beautiful personality, amazing attention to detail, checked on us regularly, and I swear I could see his smile through his mask. Ever met someone who truly loves people and enjoys their job? That's Lance. And, our food was cooked to perfection! Thank you, Chili's Duluth!!