Bruster's Real Ice Cream

2628 Pleasant Hill Rd Ste 500, Duluth - 30096
91 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt
(770) 495-2311

I forgot to take a picture but I ordered a cake for my boyfriend last weekend with the instructions to get crazy with it as long as its star wars themed and they did not disappoint! They drew out a whole yoda on my cake with icing! Lovedddd it!

They give you the largest quantity of ice cream I've ever seen! Fast, friendly and so very well worth the price. My wife loved ever bite of her strawberry shortcake!

We showed up 1 hr before closing time only to met with employees waving and hand gestures indicating that they were closing. This location is not supposed to close until 10:30 pm. Our family was very disappointed. Don't even waste your time driving to this location. They'll probably be closed. They are less reliable than a McDonald's ice cream machine.

I like their ice cream its creamy, smooth and delicious

I was excited to try this place cuz I heard it was a great ice cream spot I'm from the suburbs of Chicago and we have a place called zarlingos that is amazing up there anyway this ice cream is not all that it's got a weird texture and taste to it if you guys like it that's on you but I definitely don't like it

So I get there at 10:27 when they're supposed to close at 10:30. And this little white lady inside looks at me and shakes her head. So I looked over and I say it's before 10:30 and you're still open. She walked over to the sign, turns the light off and ignores me after that, after making certain that she shoots me what appears to be a "go to hell" look. I still get astounded how rude somebody can be.

After working here for months, it still astounds me as to how rude and inconsiderate customers can be. The last hour to the last 30 minutes is usually when we start to clean as much as possible. If cleaning starts after 10:30, we don't get home until after midnight (keep in mind the staff is composed of high schoolers who usually wake up at 5 AM). By ordering in the last 5 minutes, customers are simply being inconsiderate. They have absolutely no idea how much work goes into making the ice cream, but are able to complain freely. The entitled attitude, constant insults, and degrading actions by many customers for 7.50 an hour, cause so many employees to quit. Quite simply put, employees are worn down by customers.

One of the employees there is not having it. Has an attitude and seems she wants to get it overwith with everything. Small white girl. Like bish of you don't wanna be there, go home.

My favorite ice cream shops in gwinnett! They are adamant about updating the menu with new and exciting flavors regularly!

The Ice cream was so creamy and tasteful.