It was a somewhat cool place, the gift shop that you have to get through first felt like having to fight through a jungle, the Georgia heat helped greatly with this comparison. I don't know if there was a side door but the initial phase of entering the restaurant felt like a blatant disregard of the fire code. The restaurant itself was alright. Looks cool in there, nothing to complain about really. Food is what really nosedives our review here. My company ordered pot roast that looked far superior to what I ordered. I, a misguided fool, remembered a whisper about Cracker Barrel's chicken and dumplings. A tragic mistake on my part, as I was served a plate of glue for dumplings and very bland chicken. I turned to the green beans and mash potatoes I had ordered for my sides, and was also betrayed by my mash potatoes. Bland. Green beans were alright though. I also got two biscuits with my meal and honestly those slapped pretty hard. Only recommend this place for someone who you're trying to wean off eating glue and/or their biscuits.
My mother and I (both African American women, late 40s and 20s) visited this location on Saturday, March 26, 2022 around 4:30pm while traveling. The food and service from our waitress was amazing!! However, our experience was ruined solely by the cashier Laura (Caucasian, blond hair in a high pony-tail, aged late teens-mid 20’s). For someone to work in a hospitality, customer-service environment, the cashier Laura did NOT meet ANY decent customer service expectations, and we strongly felt that her actions were solely based upon our race. While we waited in line, Laura happily greeted the two Caucasian customers in line before us. However, once it was my mothers turn to pay for our meal, we did not receive a greeting or even a simple acknowledgment. My mother took the initiative to greet Laura first, and paid with an $100 bill. I have 7 years experience working in restaurants, INCLUDING serving at Cracker Barrel, so I understand that it is crucial for a cashier to verify that the money received is legitimate. However, I believe the extreme unnecessary actions that Laura did next were solely based on our race. After the routine steps were done-checking the front and back of the bill, then using the marker to ensure the money is not fraudulent—Laura seemed shocked and even angry that the $100 bill was indeed a valid bill. Laura glared and “side-eyed” my mother up and down as if she was trying to intimidate her. She then repeated the security steps an additional 4-5 times before finally accepting the payment.. Then, when giving my mother her change, Laura proceeded to THROW the bills and coins across the counter to my mother and simply walk away. This action is fully against Cracker Barrel’s policy, and does NOT embody their “southern hospitality,.” Cashiers are required to count the change out to customers, greet them and wish them some sort of goodbye. This experience really saddened us because we have never been treated with such blatant hatred and disrespect.
We left a day early on an RV trip and stayed overnight at the Dublin Cracker Barrel - the new evening manager Lee was super friendly and thanked us for staying there. We had both supper and breakfast there, service and food were great. Would definitely recommend.
As usual it was a wonderful dining experience. The restaurant is neat, clean and well organized and the staff was very friendly and welcoming. We've been there multiple times and will continue to frequent this fine establishment.
The food was absolutely delicious!! I used the curbside pickup too order my food. Even ordered online as well as paid. Both times, the young ladies who brought out my food was extremely nice and was wearing a smile.
On Friday 2-18-2022, a coworker and I went for breakfast at the Dublin Georgia Cracker Barrel. The hostess was nowhere to be found. Two lines formed and the entire lobby was full of restaurant customers, at least twenty of more. Many customers left after their meal but no one was called in. This was about 8:30 am. She appeared a couple of times, did nothing and then called from the front door a large group of black customers and seated them. She did not return. I asked for a manager from the cashier but she didn’t say anything and walked into the restaurant. No manager responded. We had to leave to get back to work. All of the lines were white so I assume racism is accepted and practiced at the Dublin Georgia Cracker Barrel. At least twenty people were discriminated against in your country store while simply just wanting a good meal.
We waited an hour then when we finally got to our table we waited for another 15 minutes before we got waited on and even then we had to ask another server to help us. Kenya was great to take time from her station to help us. Was very disappointed with this visit, I don’t recall ever having to ask to be waited on.
Waited 45 minutes after being on the list and went back to check and they had seated another party in our place. Once seated, it took a while to even get our order. We’ve been eating here since it opened, but we’re done.
The food was wonderful! Our waitress was the best! I wish that I could remember her name but she told me that she had recently moved there from Savannah. She was so nice to us even though the restaurant was full she answered all of our questions.
I do not approach Cracker Barrel with high expectations; if they simply bring to my table what I ordered, as described in their menu- I’m good.They can’t seem to serve their Sweet and Smokey glazed chicken tenders- actually glazed. And, I request ahead of time, “Please make sure the kitchen does drizzle the glaze on my chicken, or bring a side of glaze , please”. Alas, I am brought dry, fried chicken with barley a trace of glaze (the key feature of this dish)Cracker Barrel, can we part with a half ounce of glaze and come close to delivering what you promote your dish to be, please?