If I could give a negative Stars I would. Worst customer service ever, was told tonight that the lager the order the less toppings you get on a sandwich. They missed half the toppings on all the sandwiches and went skimpy on the toppings. Sandwich was super salty and tasted like nothing but bread. This was the worst sandwich I have ever had. We spent close to 40 for 5 sandwiches. I felt like we were gaslighted by the male sandwich maker. What is strange is there is other sandwich locations (Quiznos, Blimpie, McAlister's Deli, Firehouse Subs, Publix Deli, Jersey Mike's and Jimmy Jones) in Hiram/Dallas and with the way the economy is going you want to gaslight the customer is not a good move and great way to loose business
Looks like I will be going to Blimpie's, Jersey Mike's, Quiznos, Firehouse Subs, Jimmy John's, the Publix Deli, or McAlister's Deli to get my sandwich from now on! This has got to be THE WORST Subway! We ordered sandwiches online and EVERYONE of them was made wrong and had hardly any toppings. When we CALLED them and asked if we needed to bring the incorrect sandwiches back to get the correct ones made, the male that was in the store said that we didn't. So when we got their he then proceeds to tell us that we needed all the sandwiches and that the larger the order the less toppings they put on each sandwich. He also stated that he didn't see anything wrong with them (gaslighting at its finest), so he knew that they didn't have enough toppings and still set them out the door! I guess because it wasn't his money or family he was feeding he didn't care!The girl was very nice and polite during during both visits!
Ordered on the app and went to pick it up, when I got home everything was wrong was gaslight by the male worker saying he didn't see anything wrong with it even though he didn't make the order then told me that the bigger the order the less ingredients you get on it, he also told me I didn't have to bring it back when I asked before I let the house then get there and they tell me I have to bring it back so they can "just put more ingredients on it" but the lady Hayley was so sweet though the only reason I'm giving a star
This location does a great job, top notch staff and the food is awesome!
Nice servers at night. Made my sub perfectly
great food
The staff was courteous and efficient, it was near closing time and the various food items were still fresh and the food prep area was neat, everything appeared to be clean and in good order.
Perfect sandwich and great service as usual.
Best place for a sandwich,kind and courteous people..
I usually hate writing negative reviews cause I’m pretty chill with my food but this involves the staff. The two older women employees were rude to their own NEW employee right in front of customers and didn’t defend the poor girl when she was getting yelled at by an older gentleman. The environment in the store just felt off. Was weird to witness and sad honestly. No one, especially a fresh employee in training, should be treated like that.