Amazing service from the lady in the drive through. The food was indescribable delicious as advertised. My son and I enjoy the wings and things and the Big Zax snack. Hot delicious cook just right and he had the nuclear sauce. We couldn't wait until we got home pull over and ate the food right in the car. We will definitely be back. We had a Zaxentional lunch. Thanks.
I was paying using Google pay. When I tried to use it they acted like it didnt work and suggested I use my card. I stood there trying to pay with my phone for 5 mins and the cashier told me to use my card instead. I like receiving rewards for using contactless pay. I looked at the card machine and told the cashier it's not saying swipe card or insert to pay on the screen. She said she dont know about it and said to use my card. So I decided to try to use the app. As I was working with this app, the cashier brought out my meal and tried to give me the food as if I didnt have the funds to pay for it and stated it's ok dont worry about it. Smh I told her no imma pay for my food. I felt she was trying to embarrass me after that. Anyway i proceeded to do the app but wasn't working because I was having logging issues with my password, so I gave up after about another 5 mins of trying and pulled out my card. I go to the machine and inserted my card halfway just to see that the cashier was going to now change the screen to swipe or insert card to pay. I pulled out my card and told her that's the screen i was looking for. Which showed the cashier was holding me up wasting my lunch break on trying to pay when she could have press the button for me to proceed. She just wanted me to use my card. I took out my phone with this screen now up saying swipe or insert card and paid with my phone. Smh this location just made my day alot harder for no reason. Why?
Tongue torch is my favorite sauce. I get fingers and fries almost every week.
The food is good there but they take forever to make it.
I ordered one sandwich meal and one order of 5 wings on the app and went to pick it up on the drive thru. When I got there the window lady told me they never got my order even when I show them the receipt and screenshot of the order. When I asked for the manager to come out, he send an employee with message “he doesn’t know” and “we never got the order, it got sent to another location so we can’t refund you”, left without my food and horrible service, not coming back again and I don’t recommend anyone to do so.
Got there and they said they were out of chicken….it was close to closing so we left and drove to another and got the exact same thing. We we called…someone answered and said online orders only but the gag was they weren’t taking orders via their app online soooo yeah…..both locations
Zaxby's is a step up from other fast food chicken restaurants. The meal was hot oh, the chicken juicy and crispy. Fries are crispy on the outside and nice and soft on the inside. And their sauces, for being mass-produced, are quite good.
The Buffalo Chicken salad was okay. I wouldn't purchase again. Great service and not too long of a wait when ordering through the app.
MY FIRST TIME ORDERING DELIVERY IT TURN OUT GOOD EXPERIENCE THEY SEND ALL MY FOOD PERFECTLY IT WAS HOT ALL MY CONDIMENTS WAS THERE THANKS ZAXBY'S CREW ??
Terrible service, I was on line waiting 25 minutes and when I received my order it was not complete, I had to wait again. Plus they charged me wrongly, they put 2 charges on my card by mistake, they told me to wait 24 hours and it would be reimbursed, it has been 1 week and I don't see anything, I won't go again. too bad because it was my favorite place.