Amazing. First there is no effort to communicate with the customer. This seams family owned, and they are much more interested in arguing among themselves, and they will just make whatever features for your sandwich they decide.Decides on their own to double meat. Decide on her own to cover with lettuce. When corrected and requested it to be removed, my chef loudly yelled "oh my god!"Second, they tried to sneak a handful of shredded mozerella from a Kroger bag in place of fresh mozzarella slices after telling me it has an increased price.The two employees making sandwiches wore gloves, only one wore a mask. Other employees behind them handled food without gloves though, topping off the vegetables rather than rotating out the containers also!! This was the last straw.Incredible. Terribly incompetent at best, fraudulent at worst.Spend 3 mins and drive up North Decatur to visit one that isn't a family trying to scam you, or too busy watching videos in the back.
I don’t understand the bad reviews. We came in we were served immediately the workers were very kind and responsive. The food looked very fresh and our food was delicious. And this review is coming from a very cranky pregnant woman lol great location
Top tier food, top tier server, what's not to like?
They dont accept coupons and the employees and the owner are rude . This location need to be closed.
Visited Sep 22, 2021 around 11am. Found slime in my fountain drink after I drank most of it (checked, and it was NOT backwash-- it was pink and jello-like). Seemed to be attached to the ice and likely came from the ice dispenser.In most cases, slime or a little mold in the fountain is not life-threatening or very dangerous, but for some populations it can be.I didn't discover the slime until I was home with my beverage, and their answering machine is full. Didn't get a chance to talk with store directly about this, so I'm posting this review in hopes that the owners will see it and clean the fountain AND the ice maker soon.Otherwise, our visit was good-- kind staff, quick service. But it's impossible to ignore something so gross.
Not clean at all. Serve tried to use used knife on my veggie sub. Also while fixing my food and grabbing vegetables server paused, touched the oven, utensils, and went to the back....then came out with the same gloves on to continue grabbing veggies. No thank you.
Please avoid this subway location if possible. people at this place hardly understands your order and it’s a challenge if you have a subway rewards to scan.
I found it interesting that they do not take coupons! There are coupons all over....after trying a second and third stop with the same results....I went home and made my own sub? is there a list that indicate what shop will take their coupons? I finally realized why? Check it out for yourself. You may see it differently.
I Absolutely love getting my Subway from there. Everything is fresh and visually appealing and made exactly as requested.The staff changed gloves frequently and no unnecessary talking over my sandwich. :)
Great sandwich