Need to work on getting the orders correct!!!! Especially because it's not cheap!!! I get tired of buying food that I don't get. I decided to try here and give it a chance but yea I'm definitely disappointed again!!
Omg! The worst service ever! We were in the drive through for approx 20 min and never received any service. There were approximately 4 to 5 cars behind us and some ended up leaving. We decided to pull up to the window and blow the horn to get someone to take our order.A young lady came to the window and we advised her that we had been waiting at the intercom for approximately 20 min. She said, I know, there's something wrong with it. SMH, I told her they should put a sign up so the customers would know to come to the window to place their orders. You would have thought I told her to give me $100 bucks. Yes, that look. ?We ordered 2 original chicken thighs. We paid, pulled off and then opened the box to eat them and realized they were hard, dark and dry! ? I turned back around after having had to wait in line for 20 min to get some old chicken. We went inside and asked for a manager. (Seen in the pic)? Poor excuse for a manager. SMH... He stood there and just looked at us as though we were aliens, before he had another gentlemen to handle the situation. He went to the register and started counting money.The other gentlemen went to the back and exchanged the old, dark and hard chicken with fresh chicken. SMH there was never an apology, nor an offer to give a courtesy drink for their lack of professionalism.I'm done with this ghetto, rachet and unprofessional KFC on Wesley Chapel. Think twice before visiting.
I'm an original recipe kinda girl and I love most locations but I recently moved to the area and was happy to say this one met my expectations quite well. Even with the wait fornfresh wings.
I ordered the three piece meal original recipe the only problem I had was the French fries was a little bit too salty and they were fried too hard but everything else was great.
Sign said open for dine in, we were in a big truck so we stopped and went in. Told us at the counter it was drive in only, of course a disagreement started. They finally agreed to let us dine in but the order was wrong.
Went there and purchased hot wings they were burned I couldn't even tell what was what they even put chicken tenders in the box to make up my order. This was so terrible never again will I go back to that kfc. ?
Waited to order. It was me and another person waiting for a long time. Then one of the employees rip a bag open with her teeth. A big bag of Nashville sauce. Didn't use scissors. Rip it with her mouth then pour it in the tube. I left after that. The worst
Always out of food and why is the drive through always shut down ? PLEASE HIRE PEOPLE WHO LOVE THEIR JOBS AND KNOW HOW TO TALK TO PEOPLE. EVERYTIME I COME HERE ITS THE SAME THING . if I could give a 0 I would. This place is the most disgusting ? I know,like for real . Please stop apologizing for the rudness and do something about it. Just throw the hold store away....
Be prepared to wait for your food nothing is ever ready & forget using the drive through.
Had a taste for original recipe, ended up getting a chicken sandwich. All I could taste was stale grease - couldn't even finish the sandwich. This was my first experience like that at this KFC.