I went through the drive thru to get a dozen donuts. The young lady asked me to come inside because the sign was outdated. I told her that I knew what I wanted so I could make an order without coming in. I asked for the old fashioned donuts, double chocolate and Jelly flavor donuts. I paid for my order and drove home. When I presented the donuts to my mom we noticed that all of the donuts were hard and a couple looked damaged. I had to heat the donuts to soften them. The old fashioned donuts turned out to be plain cake donuts. They should be embarrassed offering such poor quality donuts ? ?.
This location is TRASH! There’s always something. They lock the doors in the morning and make everyone go through the drive through even if you have a mobile order. And when you can walk in to get the mobile order it’s hardly ever ready. No matter how soon you order it. What’s the point of the “convenience” of a mobile order if I can’t walk in to pick it up or it’s not ready when I arrive?! And don’t get me started on who I’m presume is the manager. Her attitude is absolutely disgusting. She gets angry at customers just for them asking her to do her job properly. I understand times are hard and good help is hard to come by but you all have to do better. How can America run on Dunkin if the Dunkin’ is poorly run?
Absolute worse......burnt bacon. NEVER AGAIN
They are awesome . The customer service is so exquisite and I'm always in and out , always satisfied never have no complaints love it. Wish all Dunkin donuts can be like this one.
I love this Dunkin Donuts so much! This location is the bomb. The staff is friendly, professional, and productive.
Manager and some staff have bad attitudes and service differs depending on staff! Missing items the staff need for customers (not their fault).I preferred my evening/late shift people who take good care of Me!
Gave me pork when I asked for turkey !!! Didn't put one drip og hazelnut n my coffee just didn't listen to me at all but definitely took my little coin I was not happy won't go back
I usually do not do reviews.... Especially bad ones but this is the WORSE Dunkin Donuts I have traveled to. I have tried 4 times and each time my order has been wrong, totally different, taste nasty, drinks cold when suppose to be warm. Rude customer service if you need if you bring up their mistake. Dunkin already nasty this just makes me done ?
Me and my bestie went thru the drive-thru to get coffees and sandwiches. The young lady that greeted us via the order speaker was a ray of sunshine!! We were so surprised to hear such great energy that early in the morning! We even complimented them at the window.
I think this was my last time at Dunkin donuts. In an effort to be everything else you've fallen behind in donuts. You charged me $3 for 10 holes that weren't the equal quality of a mom n pop donut shop charging me $1.5 a dozen for. You might still be dunkin but it ain't the donuts!