Louis the manager of the Decatur, GA. store is friendly and helpful.
I eat here with my family and had a bad time. The new manager is rude, the employees act like they don't want to bring out pizza and when they do they only give you 4 slices. I spent 2 hours up there and they never once came by to pick up our plates. And they stopped making pizza and was cleaning up an 1 hour before they closed. This new manager needs to be fired and the new employees either needs to be fired or be trained. My brother worked at this cici last year with the old manager and the place was good. But this new manager let all the old employees go and made the restaurant go down hill. Never eating here again.
That's okay. The cashier that we got was pretty nice. Plus the coupon didn't hurt. It was pretty empty so it wasn't too busy or underattentive.
What's up with Cicis? Orlando in January now Atlanta in March. Y'all know it's a PIZZA BUFFET right? Lol. Respectfully, there should be pies lined up under that heat lamp with PIES loading in the oven. When we came in there were two dried up slices with spinach, three veggie, and like two cheese and bbq chicken. The "restock" was ONE pepperoni and trickled in pies over the next 30 minutes. Bro. We came to EAT. we are slamming two pies with snacks at home. What kind of damage do you think we are trying to cause at a buffet? I'm at a buffet worried I will take too much for ANOTHER family. What in the? Come on Cicis. My kids going to drag me there at least every two months so least you can do is keep the cinnamon rolls ready
I like this CiCi’s cuz they keep that pizza coming. It gets busy at times, but they keep up and that is very much appreciated.
3.99 coupon but yet the meal was going to be 12.9 something. The cashier is extremely rude and said that I wasn’t allowed to drink water (which is all I drink I do not drink caffeine or carbonated drinks) that I had to pay for the pop in order to get into the restaurant and use the coupon. Happily walked out will eat somewhere else.
Alina is great ! She is the best not only does she go out her way to help the customers be she always has a smile. Thank you and keep working hard ! She need a raise ! Lol
In the holiday spirit, I tried really hard to find a reason to give this place two stars. But everywhere I turned, it screamed “zero” to me.Let’s start at the front door. I always like to wait 10 minutes to be acknowledged by the staff, so mission accomplished! Then came the confusion of how to ring up a sale. Seriously? Oh, yeah - in the holiday spirit, let’s admit that there were only two other customers there, so I guess it’s fair to assume that they forgot how, given the lack of opportunities for rote learning.Now on to the (sigh, ok, I’ll be generous…) lukewarm pizza. I don’t expect gourmet for under 8 bucks, but at least make it hot, ok? When the entire layer of cheese comes off as a single congealed mass upon biting into it, that should be a warning sign. In fairness, the pepperoni pizza did have a single slice of pepperoni on each slice, so I guess quotas were met for the day!On to the seating. Or should I say the remnants from the knife fight that seems to have transpired! Duct tape does wonders, guys. And adds to your ambiance. Try it!Finally, the event that caused me to leave. One of the staff came over to the “waste” and “plates” area, dipped a dirty wash rag into a bucket of water, and proceeded to wipe down the table next to mine. Then over to the “waste” bin, where it was inserted elbow deep, and then withdrawn to reveal all of its stains in their colored glory. And back into the bucket of water. Where is the health department when you need them? Needless to say, I left before purging myself on the premises.Well done, CiCis! May your holidays have the same memories as mine!
Fantastic experience! We were greeted by Cam as soon as we walked in. Now this guy has customer service down to a tee!! Angie was super friendly and helpful as well! We haven’t been to a CiCi’s in years, but we will definitely be returning! Thank you for the awesome experience.
Specialty pizza the whole time they really catered to the customers today. Cam was awesome he need a raise.