Had a latte an a breakfast sandwich, I didn't know till I took a bit that they use powdered eggs. It's texture messed up the meal, the latte was okay though..
I was having a great day before I stopped by to get a shake from Baskin Robbins. Got to the speaker and no one attended to me, I then drove up to the window. I was told that I could not place my order at the window and that I had to go back on the line which had 10 cars. Staff is not friendly and very rude. General manager needs to have an intervention with employees.
Would have given no stars. Pulled up at 8:50pm and they were drive through only so I went to the drive through and asked for 2 pints of gold medal ribbon, the lady on the speaker didn’t know what I was talking about so I repeated myself. She said “no, we don’t have that” I said “ok thank you” and began to drive. As i passed the window there was a lady standing on the other side flicking me off and dancing… unclear of what I did that warranted the finger in that scenario, especially for barely having any interaction at all.
Employees are rude and disrespectful. What franchise owner allows customers to be treated this way. The feminine man that works there should be dismissed immediately. That location will be shut down base on how customers get treated.
HORRIBLE HORRIBLE HORRIBLE STAFF. IF YOU DON'T WANT TO COME TO WORK. STAY HOME. PERIOD
Waited for two hours and the order got cancelled without explanation.
This is a horrible location if you want what you specifically order. They love to give you any flavor but the one you requested, whether it be on UberEats or in person. I’ve tried both to give them the benefit of the doubt. They just don’t like to read or pay attention. Also, don’t expect one of the workers to speak to you during your whole transaction. He took my payment and gave me my card, incorrect order, and receipt without a word. He’s amazing.
Love it especially when they have fudge instead of chocolate syrup.. No thank u
This location need to step up they game. Service was mediocre and my donut glazed old tasting.
I went to Baskin Robbins on Candler Rd. on 5/1/21 and I ordered a 3 Scoop Sundae and a Strawberry Shake. The guy with the Dreads made my order. It was (Disgusting). He scraped the Caramel out of the container because they were out of Caramel, and I had big blobs of Caramel in my Sundae which was gross. And the container had Caramel all on it from his gloves, I had to get napkins and clean it off. That was a waste of my $11.85And the Milkshake had more Milk in it than Icecream. I played over the Sundae but I threw the Shake away. I would Never Ever go back to that place again. I would go to the grocery store and buy my own ingredients before I ever spend my money there again. That was the Worst experience I ever had at a Icecream Shop. I feel like Puking just thinking about it. Bad Customer Service. Horrible!!