The reviews are absolutely true the evening shift manager is horribly unprofessional and rude. After waiting 20mins; they got my order wrong twice, never apologized. The manager got upset when I asked for a receipt, made me wait another 5mins for it. Then yelled the 4 letter "F" word at me with my kid in the car. Absolutely unbelievable. The owner should be ashamed of this Wendy's.
Absolutely WORST experience I’ve ever had at a Wendy’s. Regular employees were the best, super helpful and appreciative. The two managers on shift however completely ruined my experience as a whole. To be completely honest I will NEVER be returning to that location ever again. Got yelled at for going through the drive through, then got attitude when I was just trying to get my food. Absolutely no care for the customer. If I could give out negative reviews I would. Didn’t even eat my food I was so taken back by how rude a manager could be. Something should be done about the 2 managers on shift today around 2:00pm may 9th 2022. Will never be honestly getting Wendy’s again. WASTE OF TIME AND MONEY
They had us wait a little longer for chicken which I was okay with - but they made every order wrong after already having us wait.Ordered a Hot Honey Sandwich and a Plain (no toppings) Chicken Sandwich. Instead we got a regular chicken sandwich with tomato and a chicken cheese sandwich. I don’t understand how I paid for this food, waited almost 10 minutes longer, and still ended up with completely wrong orders.They even repeated my order back to me three separate times so I don’t understand how they were able to mess it up that bad.And fortunately for me I didn’t notice this until I got home ?
This location is ALWAYS super slow and I mean sometimes it takes 30 mins from the time we get in drive-thru till we get to leave with our food. Idk what they are doing there but it's been that way everytime for the few months. The food is good and the ppl seem friendly but the service leaves a LOT to be desired.UPDATE:They finally got a new manager and she is the sweetest. She even answered the phone when I called to check to see if they were going to be open early instead of 8:30. The food is delicious as always and it was topped off with her beautiful smile. Definitely a huge improvement from the last time I reviewed. Everybody go see them for breakfast they have dollar sausage egg and cheese and bacon egg and cheese biscuits now ?
I hate when the staff doesn’t acknowledge people when they use drive thru. Night crew especially. They just give me my food with an uncaring and unprofessional attitude. No have a “good one” “take care” or anything.
Took the Grandkids there for lunch they like Wendy's so do I but at this location I was disappointed! The Cashier had to do multiple tasks run the register and help prepare orders, some people in line end up leaving but not the Cashiers fault they where understaffed.And my Chicken Sandwich tasted a little dry and barely warm like it had been sitting around for a while.Again they where understaffed so don't blame the workers.
I usually dont review. But this Wendy's is always on point. Salads are fresh woth crispy lettuce. The young man working the window and togo on feb 13th 2022 around 11:40 am was very good and kind. Apologized for the wait in the togo window, and it wasnt even that long. Very kind and i can tell this young man has a head on his shoulders. Don't know his name but he was a younger african American male. Good guy. Hope the manager sees this
Very nice burger place!Good food
waited ten minutes in line, only ordered a baconator fry; paid two extra dollars for bacon and got this.
My spicy chicken sandwich!!!I ordered from here and my bag was taped closed but, my chicken sandwich came very messy with multiple sauces and there are two bites out of the chicken one in the front and one in the back. I called to get a better made sandwich and the manager redirected me to call corporate instead of just issuing a better untouched sandwich. I just wanted my sandwich but they are forcing me to contact my attorney on the matter as a principal. I’d rather just have my sandwich. why would I make this up? Waste of time, My bites are never these sizes!