We ate inside and there wasn't one clean table, the floors in the kitchen were a mess, they were out of some of the soda choices, and there was a man at the register who was opening a sleeve of cups and coughed all over them. The food was not made correctly either. It was not a good experience. We should have turned around and walked out after seeing the floors and tables.
The manager, Mikayla, working on May 27, 2022 during the the 6:00 pm hour is a sorry excuse for a manager. She told the staff not to fill any Grubhub or door dash orders. I placed an order and my delivery person text me saying they were there picking up the order and they waited over 40 minutes, and then they said they no longer had the order. I will never order anything from Taco Bell on Nathan Dean Blvd in Dallas, GA again. I’ll be going to Del Taco instead.
Extremely disappointed. The best thing we took out of the restaurant was the mountain dew and the spicy ranch fries. The Chalupas were so hard I couldn't bite into them and a knife wouldn't cut into them without sawing through, and the soft tacos shell was soggy. This is the first time at this particular location and will definitely be the last.
Make sure you check your bags BEFORE you leave the window especially after their dine in is closed. I ordered food and pulled up to check it as their line was ALREADY wrapped around the building and was missing a cheesy gordita crunch- I walked up to the door not knowing their inside was already closed. A front of house young lady came up to me and told me that they were closed which I told her I was just missing food and asked if I could get it, she went to talk to the manager in the mean time EVERY other associate decided to yell across the building for me to get BACK into line and tell them I was missing stuff. It’s ridiculous how they want you to wait in the line to get your food AND then once they mess it up want you to sit in the line AGAIN. I will not be returning to this Taco Bell and that’s coming from someone who eats at this taco bell multiple times a week as I work late on the weekends. I’m very disappointed in your employee communication and how this matter was treated. Put a sign on your drive thru to check the bag before leaving and that you have to drive back around if that’s how you’re going to run your business. Not only am I out of food but also out of my money. This is pathetic.
I ordered a burrito and paid extra for additional items in it, but received a tortilla shell with about 2 tbsps worth of food inside and it was only about 3.5 inches long when I pulled it out of the wrapper, even though it should have been closer to 7 inches long. My mother is allergic to dairy, so she ordered her burrito fresco. That means no dairy, add tomatoes. Thankfully they didn't put any cheese on hers, but they also didn't put the tomatoes on it. I have extensive experience working for Taco Bell, and I can tell you that would not have been acceptable at any location I've worked for. Very dissatisfied with the experience today, and I will not be returning to the Hiram location on the corner of 61 and 278 any time soon.
I received no utensils with my order. I asked for no ice on both drinks but they both had ice in them. My bag was not sealed before it was given to me. AND I payed fie extra meat on the nachos bur it wasn't on it! VERY DISAPPOINTED!
I really don't do reviews but this Taco Bell have been going downhill. I use Uber eat tonight and it took an hour and half to get my food..The whole order is wrong and missing food, food wasn't make correctly, and it was also straight up cold. So we called the store and was told they will remake our food. So we drove all the way up there, sat there almost an hour. When we got our food it was all completely wrong the second time and there was a guy who In the lobby waiting a really long time and they messed up his order three times...
Wouldn't give them 1 star if I had the choice. Spent over 45 minutes in the drive thru didn't get what I ordered and it was cold. Also, the staff was very rude when I asked them to correct my order.
Taco Bell is cool for a quick bite but definitely not a everyday meal. You can get really full for cheap but don’t take advantage to much. The food comes out good and the staff is friendly but the food sits heavy on you. There usually busy.
middle of the road not the best but not bad