Subway

240 Paulding Plaza, Dallas - 30132
60 reviews
Sandwich Shop
(770) 443-0342

Good location, clean and decent staff. I placed my order online 2 hours before my pickup time and it wasn't ready when I arrived at 12:15. I did notice one person being trained so that could be why things were a little slow. Otherwise it was a good experience

I order an sandwichs through app and choose to pick up, but when i pick up, the store were closed , its ridiculous, how can you accept order when the store is close ? I need my money back

Their hours are erratic. You never know it they'll be open or closed. I went at 3:30pm and they were closed.

Customer Service was great. Cookies weren't cooked all the way. Sandwich was ok!

Nice people, good tuna sandwich

Placed an online order to pick up around 7pm, only to get there and this location be completely closed down for some reason. Called their num er with no answer and have since contacted customer service twice over a 2 week period and still have not heard from a manager. Refuse to ever give them any of my business ever again.

Please keep the Swiss Cheese I.love it.

Was there anyone working today? I walked in stood around for 5 -7 minutes too long and no one was in the establishment. Another customer came in after me and walked out because no one came out to help us.

My bread was burned and I was missing items. When I called and asked if I could bring it up there and get my items corrected, I was asked to read my receipt and make sure I was actually missing said items. Ma'am.. I just want unburned bread please.

I used this store my whole life. Had the worst customer service experience ever. Long story short it took me 4 days to get my order because they refused to refund my money for an order I placed through the app when there were issues with their oven. Once the order was placed on the app there was no way to cancel it. I was at their mercy since there were no other options. I was told I’d have to come back. They made me feel like I was bother to them. Never once even offered me anything such as an extra sandwich or cookie or whatever for having to make 4 trips to the store not even an sincere apology. I will never go to this store again. I will drive twice the distance just so I don’t have to.