Subway

655 Atlanta Rd Suite 603, Cumming - 30040
78 reviews
Sandwich Shop
(770) 844-8010

If I could leave a ZERO for this location I would! I spoke with the manager here on 01/08 asked him what was needed to place an order for my corporation. He explained I ned to place the order 24-48 hrs in advance. I did that, we spoke and texted several times leading up to the day of the event. In the day of the event the manager tells me he has began preparing the boxes for the order and when o come in he will then begin to make the 18 sandwiches I ordered!!! I’m hosting an event for a major Healthcare corporation, I cannot sit and wait for you to prepare 18 sandwiches that you told me I can come and pick up!! If this man preferred to have the order paid in advance he should have said that!!! Instead of ruining my event! I had to cancel and reschedule

I don't think anybody was cleaning the tables or floor, we wiped it ourselves. Food was Great.

This place is a disgrace!!! First their bathroom is super dirty! I literally had to ask the employee To change his gloves because they were touching everything besides food, this guy was putting the ingredients on my sandwich with just what ever he could grab with the tip of his fingers!!! Not going back to that place ever!!

I had a pleasant exp at this place. The staffs were kind. Though they seem to have some issues with the coupons as I saw a notice saying buy 1 get 1 free coupon is not accepted. Subway is a franchise how can you not accept subway coupons at subway? Doesnt make any sense.

Very poor customer service and the language barrier is huge here. They don’t quite understand what you’re asking for. Also the prices seem to be really expensive compared to some other subways. I think it has to do with how they enter it into the computer. I came in with a coupon and they started to give me some resistance before excepting it. Yet somehow once the coupon was added to the overall total, the price didn’t really come down. Bathrooms are very very dirty and urine is everywhere. I witnessed the person making sandwiches leave and go break down boxes wearing the same gloves she made the sandwiches with. Then she went into the restroom with the same gloves on. Hopefully they got changed before going back to make more sandwiches. The male and female older individuals presumably manager, lack any sort of personality or personal skills. Seem to be rude and not very friendly

I have been picking up bulk sandwiches from this shop since couple of years now for our ALTA home matches, the owner and staff are very friendly, also very flexible based on your needs to customize each sandwiches for bulk pickup along with early morning availability. Highly recommended for hassle free customer Satisfaction!?

My parents who are SENIORS are visiting Georgia and their experience so far had been amazing until they stepped into this location, where the employee (a guy, apparently also Hispanic like my parents) treated my mom very disrespectfully after she tried to say the word "chicken" but she couldn't remember the word, so she pointed at it and touched the glass with her finger as to trying to make herself understood, and the guy called her off very rudely for touching the glass surface. After this, she apologized and in her nervousness touched the glass again inadvertently and the guy reminded her very rudely that he told her not to touch the glass. She was nervous, hungry and there was clearly a language barrier, and the employee, rather than looking to help and be nice to her, started tossing the bread for her sandwich and made her sandwich with a very negative attitude and she just wanted to cry because how furious and powerless he made her feel. This happened earlier today around 1:00 PM, and I hope someone takes notice of this poor customer service skills and behaviors and does something about it. It's unacceptable.

The young man with glasses who is african american is a treasure to this store, fulfilled my odd request of asking him to make the sub how he would like. Fantastic service from a young gentleman. As for the other indian dude he tried to scam me out of money. Its indian run so watch out.

Employee w Beard and Glasses, I came in for 6 inch , Started making foot long, Asked or little bit of lettuce , puts 2 full hand size of it , I asked can you take some of that off Please as he proceeds to swat it off the bread, ????? Already not good , then asked for 1 Line of Mayo on my sub, goes back and forth with the Mayo 4 times?????? Store manager needs to get ride of this clown ASAP. Been going here for over 6 years, I will NEVER enter this location again .

Most definitely the best location. Service is great and Food is always fresh. People need to stop hatin’.