Kani House

1770 Market Pl Blvd, Cumming - 30041
211 reviews
Japanese Sushi Bar Dessert
(770) 888-8189

Fun dining experience. Extensive menu with vegetarian options available. The place shows a little bit of wear and tear but well maintained. The staff was a mixed bag, a few I interacted with were just polite but not overly friendly. My waitress however was very warm and attentive.

Service was slow. While waiting for a table we thought we have a drink at the bar. Despite the bartender walking past us repeatedly, he never even made an attempt to acknowledge us. The hibachi chef was fun and food was great. Server was very late bringing out beverages, we were already on the second course before my husband’s water arrived.

The food is great . I don't like that if you're ordering to go that they aren't separating the sushi from anything hot in the bag. It would be more convenient to have it in two separate bags rather than having the sushi then getting warm. Do not bother with car side to go. I waited for 25 minutes in my car for carside pickup and it wasn't delivered so I finally called inside and they don't do car side delivery anymore despite it being offered on their website. I feel it should be removed as an option from their website then instead of having a customer wait for 25 minutes in their vehicle and having their food either get warm or cold in the restaurant.

Food was great! The atmosphere was fun. Had the Hula Filet and shrimp, terrific!

It was really good, and was a lot more sanitary then what the other reviews were saying. We were a bit unhappy with the amount of vegetables, but everything tasted good. Answering a review I saw, a girl was complaining she got shrimp with her chicken, and if she read the menu, she would have seen it comes with two pieces of shrimp.

Yummy food-great service-highly recommend. Loved how spaced out everything is and the food was so fresh.

This place is horrible and unsanitary! The staff is rude. The manager is rude. They act like they’re doing you a favor allowing you to eat there. I’m pretty sure the heath department would close them down if they came in while we were there. Our hibachi cook took steak from someone’s dirty plate (he incorrectly placed it there while she was eating her food) and scraped it onto another customer’s plate without blinking an eye. We called him out and he ignored us. He was very rude as well. I’ll be surprised if they’re still in business in 6 months. I don’t normally give reviews, but I felt I had a responsibility to let others know before eating here. I wish I could give zero stars!!

Here's a tip, they have a great sushi menu and eating section. Once you've had your fun at the hibachi tables, try out the sushi section.

Management should be more considerate here especially with the prices we pay and time having to wait. I was never brought my meal and along with my meal I ordered a soup and salad (which everyone knows it doesn’t cost much to make broth and give iceberg lettuce) the mngr said it was compensated. It was embarrassing because everyone orders openly for everyone to know and they knew because when she tried to bring it when everyone was finished I had to politely tell her I didn’t want it when others knew I never received my meal and because and were feeling bad for me.They turn the tables immediately when everyone is finishing and I would have been rushed. Along with that embarrassment, because she did embarrass me whenI’m sitting there my husband tried to share his meal with(they charge for that as well) I didn’t accept because I didn’t want to take from his meal. If I were management I would have applied a 20% discount to the bill or offered a meal on the next visit. It’s common sense to know when your wrong and charging high prices to properly care for customers when not only did you embarrass them but also never gave them their food. I did ask for a discount but was told she removed your soup and salad.. i have been to a local restaurants that have been more caring for forgetting a drink vs. an entire meal that which there is triple the money. Service and management I guess just nowadays don’t care and it’s incredibly disappointing when trying to give them business knowing it’s been hard for them. Care should be given both ways, we still tipped the cook $20 and the waitress $10 for a $65 dollar meal which was way more then what they thought was a forgivable amount of a few dollars. Everyone knows Karma and so with that I leave my review. Look at all the most recent reviews before choosing a nice and enjoyable place.

They never brought my meal and failed to provide proper compensation when my tip I had given was $30 and theirs was the removal of a side soup and salad. Waitress only came once at the end the only great thing was the cook himself. Wait is long and service is terrible along with management care and concern.