So we placed a order on the wendy's app for delivery, and don't know why we did!! Our food was delivery but some of the order was missing and our drinks was straight water. When you pay almost 40 bucks for food you expect all of your food to be there. We ended up going in to get all of our food remade and waiting for 30mins. The girl at the front register had a head full of pink long locs, no one had hair nets on, the guy making burgers rubbed his hand across his head and grabbed gloves to make someone's food. If I could have gotten a refund I definitely would have.
I ALWAYS get GOOD food during lunch time. I ask for how I want my food prepared & they graciously oblige me. I only stick to the burgers & lemonades. I have to wait a little while longer & I tell you...IT'S WORTH THE WAIT!
Food was okay after they finally got the order right. What bothered me was once i gave my card for cashier to pay after the young man swiped a manager with dreads came and asked him if that was a $20 order and snatched my card and took it to the front counter. I asked what was that for and the cashier looked dumbfounded and put his hands up. Another helper went to the front to see why he took my card. I checked to see if i had any other charges because that was really weird. I ended up having to go back to the window because my order was wrong and everyone was looking at me like i was crazy.
This Wendy's location has improved greatly! Restaurant is clean, Kind and courteous staff ( all wearing mask), short wait time in drive thru, hot and fresh food. Keep up the great work! Please keep it up!
If I could have given o stars I would have. The most blatant disrespect for customers I have ever seen at a fast food establishment. The store is supposed to be open till 11:00pm. The doors were locked at least by our visit time at 9:15. The rude girl at the window told me they had to close to sanitize. I questioned “at 9:15?” And she said yes and slammed the drive through window with a smart remark. This place is a disgrace to the franchisee and to the brand.
Over the course of my last visits to this location, the food has been very good (hot and freshly prepared) and the customer service has been great. Keep up the great work!
Cold sandwich. Chicken not hot, which would have melted the cheese. Fries were good though. Still not worth $9.00.
I ordered the Breakfast Baconator (only because I had a coupon for it), and a cup of coffee. The food was hot, fresh, and good, and the coffee was good too. I like “Splenda” in my coffee; but they didn’t have “Splenda” they only had the “Pink stuff” (that I did without). The lobby was not open, only the drive-thru; maybe they didn’t have enough workers, because it took some time getting my food. This was my first time eating breakfast at Wendy’s, if I’m out sometime and want breakfast; I’ll eat there again.
Was a long wait in the drive thru but I was comp an extra frosty. Server was very nice. Need to fix their menu board, it was not lit.
Simply amazing. The cashier was sweet at the speaker and window. All our food was hot and fresh with all condiments in the bag. They even sealed the bag for us. I was greatly surprised at the service and I will be back!!!!