Service at this location is DISGUSTING. I mean their turnover in employees speaks for itself. They are ALWAYS rude, they can literally have no one at the pickup windows, but will leave you waiting at the drive thru for 20 minutes and just keep saying just a second and then you place your order and get old stale cold food. Even if you go inside, you find the employees clowning and joking around with no gloves or masks or hair nets no one behind the counter ready to take your order, no one acknowledging you as you come in. I literally watched an employee scratch their head, pick up something off the floor, then make someone food without washing or sanitizing their hands and no gloves. We're in a pandemic yet this establishment doesn't take health precautions.
Went through the drive-thru to place my order. Waited about 15 minutes to get to the window. As I was handing the young lady my money she said they were only accepting cash. I told her that that information needed to be sharer BEFORE I PLACED MY ORDER. I waited in line a total of almost 25 minutes from the time I waited in line to place my order to getting to the window. Very inefficient.
I went through the drive thruThere was only one car Infront of me. I spent the total of 8 min. And that was only bc they was cooking my meal. So at least I know my meal wasn't being heated under a light for hours. Over all Im happy with my experience at the BK. It was worth the wait. Thanks you employees at the Porterdale BK good job ???
Possibly the worst Burger King in the U.S. Bad service, cold food and a nasty environment all work to together to make visiting this place a truly awful experience. Will make you sick.
It's between Covington and Conyers and it's right beside a gas station. It's been there for at least 20 years... Their tea machine is broken right now and it is hard to hear the cashier speak from drive thru. However, I've never had a bad experience with this Burger King! Its a decent location... a bit busy right between 162/81/Covington bypass! So beware of traffic! It's kind of a police area too! The road leading towards the highway is only 35 mph and there is almost a a cop waiting near the church! Overall a decent place for a quick bite to eat!
I just left after waiting over 30 minutes for my mobile order for them to LITERALLY THROW MY FOOD AT ME FOR NO REASON. I WAS NOT RUDE OR LOUD FOR SUCH DISRESPECTFUL BEHAVIOR ? ?
The worst customer service ever!! Within the last month I have visited twice and waited over 30 minutes for my order each time, in my recent visit the manager would not give me my food nor my money back and after we talked she proceeds to the backdoor to smoke a cigarette, the cashier and the cook making sandwiches both refused to give me the manager’s name and I had a really hard time receiving my refund! The service is not worth my money at this point and I hope Burger King addresses this issue because I have never been treated like that in customer service.
i’ve been blowing their phone up, with no answer! found long blonde hair cooked into my chicken nuggets! NEVER going back here again! They also don’t wear gloves!
Won't never go back there. I asked and paid for cheese that I didnt get. I asked for extra mayo they put so much mayo i couldn't even eat it. Just nasty. Oreo shake was good.
Even with drive thru taking over 10 minutes just to answer the speaker after 4 vehicles ahead ordered....?The shortage of employees is the cause these days! ?My food was correct and the attendant was pleasantWhat else can u ask for nowadays...?