Service was not great at all on 6/24/22 Friday night. My order was completely messed up. When I went back to the staff to get my order replaced,it seemed like they were scrambling all over the place. Staff was dressed unprofessional, sagging with there underwear/shorts showing and didn't look like they wanted to be there. This crew needs help and possibly some work ethic training.
All of the employees were on the phone! Noone has on hair nets and the cook have dreads for one... & 2 of the guys that work there constantly were scratching their heads and picking up the tongs and bagging chicken omg just disgusting and my foot almost stuck to the floor. They havent mopped in almost never could have never. BEST THING about it, I was doing doordash So it wasn't my food I was waiting for. && not even going to go on with the wait time??♀️ I would NEVER dear to eat at this wingstop??
The food is normally pretty good. I just couldn't get over the guy dropping the chicken was using his phone between picking up the chicken....NO GLOVES!!
This place is an absolute joke. I ordered delivery today and when I received my order the fries were not in the bag. When I called up there and let them know that I got told to either deal with it or pack up everything that was in that bag and take it up there and then they will give me the fries. When I stated that nobody from my office could leave to go up there I got that’s all we can do sorry. I was also told I would get the same food back. So if you are thinking about eating here you really shouldn’t.
Very good quality food and customer service at this location. Often order my food ahead of time and it is always ready at the time given. Also, before coronavirus, service in the lobby was top notch as well. Have not been since lockdown has been lifted.
I was not pleased at all. What's good to someone else may not be good to or for me. Let's talk about the thigh bites... Texture was great but it's a No for me. My daughter had the traditional wings and babyyyy.... Just drop the chicken in the grease why don't ya? They flavor had no flavor Garlic Parm and Korean were not the move. The only thing I will praise is the Cajun corn it was very tasteful dipped in ranch. The corn and the dressing are the bomb.com You won't know how something is until you try it but I won't try it again.
Placed an online order tonight, order was incorrect, missing ranch dressing and rolls, fries were hard and cold, like they had been sitting out for an hour. They tried to tell us that we did not have rolls or ranch on our order, we did and had the online order confirmation to prove it. Chicken was cold and not fresh. Very disappointed, will not be returning.
Had a $200 group order for the super bowl and they only did 1/2 our order. Our friend picked up the food and asked several employees if it was all there, and they responded with yes we double checked it. She gets home 1/2 the order is missing. We call and the employee laughs at us, then hangs up, the manager cussed us out and after an hour drive back into town they wouldn’t even give a partial refund. Worst customer service I’ve encountered in my life and the entire staff should be fired.
Absolute worst experience of my life. Placed a to go order and once we picked it up and got home realized items were missing. Once I got on the phone their employee laughed about it and then transferred me to the manager. The manager was the most unprofessional and disrespectful person I have ever talked to. She yelled and cussed at me over the phone and blamed us for not checking our food before we left. Refused to give even a partial refund and then hung up on me after screaming at us on the phone. This establishment should be shut down if this is the kind of person they hire to manage it.
Awsome appetizers.Great wings. Great sides and burgers. Early evening birthday for 12 year old was perfect!