So delicious! The store was understaffed so I have to give the ladies credit for accuracy. It's probably not a big deal for other people but that's what will make me return.
Good food, if they could get the order right, soda needs changed, they bank on the customer to tell them instead of just looking. Don’t order online or a large order or during peak hours.
Google says their hours were confirmed 4 days ago by the owner. Its 11:25 on Sunday. Not open. We watched several people walk up to the door and try to open it. People seemed to be very perturbed.
Excellent looking and teasting meatball sub with extra provolone. No pickles on the side.
There is man in the back slicing that all he does is grop the girls working there and talk all the time not even working...isn't there saposed to be something done about that
Awesome customer service. They noticed my order went through 3 times and addressed it right when I walked in and fixed the problem. Thank you so much and great job!
I really like this Firehouse on Macon Rd. The sandwiches are awesome! The staff is so professional, down to earth, and extremely nice. I would recommend getting a sandwich here all the time when you are craving one! P.S.This is Peaches ?
I love there subs. Reasonable prices and friendly employees.
I recommended this place to my sisters and they loved it. They really liked the steak & cheese sub!
I was such a fan of firehouse subs until today !!! I HAVE BEEN GOING FAITHFUL TO THE MACON RD LOCATION FOR ABOUT A YEAR NOW.. the employees know my name and my order as soon as i walk in.. rencently i just had car troubles and that have resulted in doordashing food.. ive never had a problem making my door dash order.. because of limited options on doordash i would call and the store after i place the order and tell them how i wanted it (extra toasted, etc etc).. they would always answer and never had a problem doing it for me.. today i called after i made my order and was put on hold before i could even speak back.. she kept me on hold so long about 8 mins… when she did get back on the phone she told me she couldnt change my because it has already been made.. i called soon as i placed the order and she placed me on hold because they was suppper busy.. in that case my food wouldnt have been made yet.. proceeded to tell me she couldnt fix my order and hung up on me.. i have never had this problem with them everrrr and i love they food but i spend toooooo much money with firehouse to be treated like that period!! customer service matters!! it was the cashier fault she put me on hold before listening to what i wanted and my order should have been fixed! NEVER GOING BACK !!