This location is not my favorite, okay. My concern is they don't answer their phones when you call like at all. They talk on the cell phones extr loud while making pizza. My husband order a no pork pizza the lady was told twice no pork she was so busy on her phone caught up in her drama to whom ever she was yelling at that she added pork on his pizza smh. The bathrooms stink badly the janitor who also I believe works in the kitchen washing dishes etc. Walks around looking mean with an attitude. The salad bar, wow half of the veggies and croutons is fresh at all this place isn't up to code you can tell that it's not they need to do better.
There were flies buzzing around, landing on the pizza. I ordered a pizza fresh to avoid the flies. Food was bland...even the sauce tasted watered down.
Restaurant nasty customer service was horrible the cashier sat on the counter not taking order but being completely disrespectful to management food was old just sitting there i waited on someone to wipe my table but I ended up wiping it myself I will never visit this location again I do not understand how this place is still open this place is not up to code at all my kids use to love this place after having little black bugs crawling on my 11 year old she finally said I never want to come back someone should really look into this restaurant asap. A piece of the table was hanging as I was wiping the table I cut my left hand on the the hanging part of the table I informed the staff and ask for a bandaid they didn't have any and noone tried to help I let my kids eat and hurry out of there its hard when you are budgeting money but places like this should not exist
There is exactly one seat in the whole place where the temperature is less than 99 degrees. Their central air has been broken for months and they are cooling the entire facility off of two mini split air conditioners. Unless you sit at the one chair right under them, you may as well be inside of a sauna with that big open pizza oven heating the place. Surprised the employees not having heat stroke .
Nasty, and hot ! Apparently the air conditioning was out. The tables and counter top at buffet line had food droppings all over. Not a good visit.
This place needs to be shut down. The heat index couple with a broken down a/c is asking for trouble. It's a food safety issue with high temperature in the restaurant and heat injury to staff. Department of Health needs to go to this restaurant and shut it down!
Went to the Auburn avenue location to dine in with family. Maybe 4 pizzas on the bar, no salad, pasta or desserts. Sign on door and online said close at 10 pm , they started turning away customers about 8:30 saying that they close at 9. Cooks were preparing food (for theirselves and customers) with bare hands without gloves. One employee was somewhat cleaning, while others were standing around. This used to be a good place to eat but not anymore. Not recommended at all.
The kids really enjoy cicis pizza! My daughter bella made 6 or 7 bracelets for customers and staff. lewis and bellas favorite place to eat and play games!
I'll give it 2 stars because the food still tastes good. I walked into this location for the first time in over 3 years and would have walked immediately back out had I not already ordered my food on the phone AND IT WAS CARRY OUT!. This location is filthy and run down!!! Salad bar was disgusting and the pizza area as well. They both had pieces of food scattered all over them and the employees just walked past and failed to clean them up! It was truly depressing because I have such good memories of this place bringing my kids here when they were small. The game room area had several games with broken windows and the glass was still laying loose! I used the restroom and was more scared to wash my hands in there because I might catch something from touching something! This place needs NEW MANAGEMENT! To start!!!
If I could leave a zero star rating I would . Very rudeand unprofessional had half of the lobby closed before closing time . No pizza on the bar at all very nasty food left everywhere also food all over the bar from where they haven't cleaned. The bathroom is very nasty and the tile to the sink is broken. Will never eat at this pizza place again .