We arrived here late and we were happy that this location was open past midnight. The hostess was very friendly and helpful and honestly that was much appreciated. We had a long night of traveling and she helped us out and treated us like we were valued customers. The food was good and we had no issues.
Terrible terrible customer service! I have NEVER been to such a ghetto Buffalo Wild Wings before! I came to this location twice. I was simply going for my free birthday wings. First time I came on a date with my bf waiting to be seated and it wasn’t no where near busy and somehow we were told it would be a 20 minute wait!? The place barely had people in it! Second time I went to just get my wings to go and it took a while before it was ready which I didn’t mind waiting. I go up to the counter and one of the ladies (I think she was a manager) was cursing up a storm!! Crazy thing about it is I think she was cursing at one of the other employees! That’s beyond crazy! When I got my “6” piece wings I realized it was only 5! So I went back in and told them. First thing the man that was cooking in the back said was.. “SO?”. Then when I asked him why did the other guy say that; he denied it and they all were back there laughing at me. Does restaurants not enforce good customer service and respect anymore?? I guess not!! That made me even more upset at the fact that they didn’t even care! Didn’t even apologize or anything! The wings wasn’t even good either! Too much sauce and I don’t want any food from someone who just throws my food in the box to “get me out of their face” This place should be shut down! They are ghetto, rude, immature and very unprofessional! I will NEVER be back!!!
It was close to 11.30pm before I finally got around to pick some place to eat dinner this past Friday night. I was thrilled to see Buffalo Wild Wings was still open.Not only were they open, they were pretty busy. A total contrast when going somewhere late and there's no other customers anywhere!In my opinion, I would much rather go to a busy place with happy staff and customers than one with absolutely no one around. That's a good sign for a restaurant still serving at that time of night.The atmosphere was fun, lots of laughter, with a perfect price especially considering the time on a Friday night!The restaurant needs staff, like most in this area, meaning the service could have been faster. But those working had a smile on their face and provided great service!Would recommend to anyone looking for the same @ a late hour on the weekend!
only seasoned the top of my wings & some weren’t even seasoned not that the food is bad but the lack of any effort to provide good service is evident
forgot part of order... and the cobb salad was literally romaine lettuce, 1 chicken tender, very thinly sliced tomatoes, 1 strip of undercooked bacon and some crumbled cheese. the lettuce wasn't even cut up. literally a head of romaine laid in the box.
had to leave, sat in bar for 20mins and got no service! the couple at the other table did the same! failure!
The most underprepared staff of any restaurant I’ve ever seen. If someone orders a door dash from here, even if it’s a 50 dollar order, turn it down. Staff will let you wait an hour just to tell you that they don’t “see that order in our system”… happens multiple times a week. Zero out of 5 stars.
I would give this place 0 stars if I could. My husband and I ordered food from this location last night, and the cobb salad I received was absolutely disgusting. It was missing most ingredients (blue cheese, bacon, egg, green onions, seasonings) and the ingredients that were present, looked liked they had been dropped on the floor and stepped on before being put in the to-go container. There was wilted lettuce, very little chicken and a random glob of guacamole. The chicken that was in the salad was extremely wet. It honestly looked like a salad someone had already eaten. We tried calling the location for over an hour but the phone was never picked up. I very rarely complain about my food and I know the restaurant industry is going through some tough times right now, but Buffalo Wild Wings and the employee that packaged this salad should be ashamed of themselves and held responsible for basically stealing the money I paid for this salad.
Took 65 minutes to get our order in because the server that bought our appetizers over was not the same server who took our order. Didn't have enough TV on to enjoy the final four game. Didn't ask us if we needed refills on on drinks. Took 90 minutes to get food and fries were cold. Plus had to wait for silverware.
Make sure you have a good date if you go here. We got there 8:50pm. At the door the staff was chatting outside and told us to just get a high top which should have been red flag number one but here we are. We literally waited an hour before they took our food order. Another 45 minutes to get our food. I got up and refilled our drinks myself, twice. Not even an eye batted by any staff standing there watching me do so. The bartender had a freak out at another coworker while we sat there. Bathrooms are gross. At this point we just want to go home. I go to the bar to get the check. The bartender served Then told the coworker to get my check. I paid card and she takes it and places it by the register. All she had to do was swipe the card. It sat there. Not sure why I even tipped when I served myself drinks. For the love of god get new staff or just shut this location down.