Water was leaking from the ceiling everywhere on the Baskin Robbins side. Waited in line on the Dunkin side for several minutes without even being acknowledged by the three employees behind the counter. Left without ordering anything...I would not recommend this location.
As always, at least once a year or so I’ll come here for my favorite ice cream and it never disappoints! Always a 10/10 ?
Need a bit of work. 2 stores in one and only 2 employees make it difficult to get service. Ones in the driveway other with customers. Takes long time to get your things.
The ice cream didn't taste good. It was not smooth like normally. I am not sure what went wrong with it.
We waited for 20 minutes in the drive through and didn’t even make it to the speaker. This has happened 3 times! People left the line and cut in the line. They always get my order wrong. The lobby is always closed and they are either on their phone or talking. The drive through line is always backed up. I DO NOT recommend coming here at all!! I am never going there AGAIN!
The only reason it has one star is because I have to give one. The service at this location is absolutely horrible. The lobby is always closed, the drive thru line is always backed up. They only can do one order at a time. You wait at the speaker for 5+ minutes before you are acknowledged. This is insane and horrible customer service!
Rude, never go to this Baskin Robbins. Their times on Google is totally wrong and they say they close 3 hours earlier for deep cleaning. Deep cleaning literally means a person standing with a mop in his hand and looking down at their phone. We drove by thinking the timings were actually correct.
We have went to Baskin-Robbins on Veterans Parkway and they said were closed, but they closed at 10. And the time was 8:55.
3 guys was in the store closing the store down 10 minutes before the store was supposed to be closed. Literally 4 cars went by and they ignored every single one...
In December 4, 2020-I paid full price for icecream and they handed me a melted icecream cone with a cup under it...at least they should have offered a dang discount.or.maybe just said here its free..because it was just liquified. Not exactly what I ordered....kinda disgusting.Also, owners are so cheap they charge for a CUP of ice water ..like 50 to 75 cents.