Traveling and stopped for a to-go. They discontinued ham and only have processed turkey as a deli meat. I asked for mayo and mustard on the side. The register girl said no mustard was available. I said I'd stop at a gas station to get some. Went back to drink station and there were mustard packs. Maybe register girl should know that. Got out to car... so much mayo smeared on bread and requested addition of cheese had green/blue mold growing on it. I got charged extra for the moldy cheese. Awful establishment!
I have a sub to Panera's unlimited sip club (I can get any size drink of my choice every 2 hours for $8.99 a month) so I run inside the store at least once a day to fix my drink/s. They used to bring it to my car but now you have to spend at least $5 for them to do so. Which is fine. Sometimes I'll get food and I'll still get out & go in now that I am used to not being lazy and summoning my order to the car. Haha I love everything at this place.
Honestly Panera feels like a scam at this point. Ordering a 20$ meal for delivery only to get browned and slimy lettuce. The portions on To Go orders are ridiculous. It feels like they scraped up the bad old lettuce and stuffed it in the container. None of the salad toppings were included except 3 brown avocado dices. The sandwich came incorrect as well. I just really feel like there is a huge lack of care for Online orders. Generally in store I dont have these issues but how can brown lettuce really pass qualityinspection? How are key components of your menu items being forgotten? It's a rip off and genuinely disappointing that I wasted 20$ on brown lettuce and a sandwich made with no care. I know the company could care less about my opinion but like as a store you guys need to be doing a better quality inspection on orders.
They got my food wrong after I sat in a line for 20 minutes and had a bad attitude when we spoke. Definitely not worth the time or the money.
Order is wrong everytime been here 4 times and 3rimes order was wrong .13.78 for sm Mac n cheese and sm soup with hard bread paid for bowl go piece of bread as long as as my finger
rude employees ,lack of knowledge and can't even get a simple order correct.
A very friendly staff, everyone seemed to have a great positive attitude. Thank youFood was fresh and very good.
I have been going to Panera for over 10 years now, and over time I have seen the quality significantly degrade while prices increase. This is the $5 parfait I just purchased. What is this?!? It’s like two scoops of yogurt with old fruit. I would be embarrassed to give this to a customer if I were them.
The girl Joana is very kind and works diligently. She made my experience enjoyable and quick :)?
Disappointed that they didn’t offer breakfast sandwich at noon